Madrid Guidebook
Prado Museum guided tour
Getting in
Show your pass to the guide at the meeting point. Please arrive 15 minutes before your time slot.
Hours of Operation
English tours
9:45AM on Mondays, Wednesdays, Fridays & Saturdays.
Spanish tours
9:45AM on Mondays, Wednesdays, Thursdays, Fridays & Saturdays.
4:15PM on Tuesdays, Thursdays & Saturdays
(All tours last approximately two hours)
Closings & Holidays
Unavailable on Sundays, January 1st, May 25th and December 25th.
Reservations required
Book your spot at least 24 hours in advance by following this link.
Select your preferred language, date and time and enter your pass number(s). You will need to enter your credit card details, however, you'll not be charged unless you fail to turn up without cancelling 24 hours before the tour departs.
Website
Phone
Getting there
Address
Statue of Velazquez, on the side of the Museum, in Paseo del Prado s/n.
Madrid, 28014
ES
Flamenco Show and Tapas Menu at Torres Bermejas
For more information please see the Torres Bermejas website.
Getting in
Arrive at the venue, 30 minutes before the start of the show you have booked a table for, and present your vaild pass(es).
Hours of Operation
From November 1:
Daily: 5PM (please arrive 30 minutes before the show begins)
Friday, Saturday, Sunday: 3PM (please arrive 30 minutes before the show begins)
Closings & Holidays
24th – 31st December
Reservations required
To make a booking, please call/send a WhatsApp to +34 690909358 or send an email to [email protected].
Include your name and number of seats you'd like to reserve, and don't forget to mention that you are a Go City customer!
Phone
Getting there
Address
Calle de Mesonero Romanos 11
Madrid, 28013
Big Bus Madrid 1 Day Panoramic Tour
For more information, please visit the Big Bus Madrid website.
Getting in
Show your pass to a member of our staff at the Calle Felipe IV and Paseo del Prado stop.
Hours of Operation
Running every day from 9:30AM to 7:30PM (winter hours might differ).
Getting there
Address
Stop number 1
Calle Felipe IV and Paseo del Prado
,
Bernabeu Guided Tour
Head to the official website for more information.
Getting in
Once you've booked your place on the tour, please head through security and show your order confirmation and pass upon entry.
Guided tours are in English.
Hours of Operation
12PM every Tuesday, Thursday and Saturday
Closings & Holidays
Sunday, Monday, Wednesday and Friday
Reservations required
Please follow this link to book your spot on the tour.
Phone
Getting there
Address
Calle de Marceliano Santa María 13-3, Chamartín, Madrid
,
Reina Sofía Museum guided tour
Getting in
Present your pass and booking information to your guide at the meeting point.
Hours of Operation
Monday, Wednesday, Friday and Saturday: 12.45PM
Tour duration: 1 hour 15 minutes
Closings & Holidays
December 24, 25, 31
January 1
Reservations required
Book your spot at least 24 hours in advance by following this link. Select your preferred language (English or Spanish), date and time and enter your pass number(s). You will need to enter your credit card details, however you’ll not be charged unless you fail to turn up without cancelling 24 hours before the tour departs.
Website
Phone
Getting there
Address
Meet beside the tall statue by the steps to the main entrance,
Calle de Santa Isabel 52,
Madrid, 28012
ES
La Latina Tapas Tour
For more information, please visit the Amigo Tours website.
Getting in
Meet the guide at Plaza Mayor, next to the Statue of Philip III, and show them your reservation.
Hours of Operation
Wednesdays, Thursdays and Saturdays: 11AM
Closings & Holidays
December: 24, 25, 31
January: 1
Reservations required
Book your spot at least 24 hours in advance via the following reservation link: Madrid Walking Tour with Tapas
Please book in advance using your pass number. Cancel or reschedule at least 24 hours before your visit to avoid charges. Late changes will be charged, and your pass marked as used.
Make sure that your pass will be valid on the date of your booking.
Website
Getting there
Address
Plaza Mayor, next to the Statue of Philip III
,
Madrid Royal Palace tour
Getting in
Just show your pass and booking information to your guide at the meeting point.
Hours of Operation
Monday, Wednesday and Friday: 2:45PM
Tuesday and Thursday: 9:30AM
Saturday: 9:30AM and 2:45PM
Closings & Holidays
The tour doesn’t run on Sundays or on December 24, 25 and 31, and January 1.
Reservations required
Book your spot at least 24 hours in advance by following this link. Select your preferred date and time and enter your pass number(s). You will need to enter your credit card details, however you'll not be charged unless you fail to turn up without cancelling 24 hours before the tour departs.
Website
Phone
Getting there
Address
Meet beside the statue of Isabel II
Plaza de Isabel II
Madrid, 28013
ES
Segovia and Avila Full-Day Tour from Madrid
For more information, visit the VPT Tours website..
Getting in
Meet your tour guide at 3, Calle de Feraz. Please arrive 15 minutes before your tour time.
Tours are available in English and Spanish.
Hours of Operation
Tours depart daily at 9:30AM. You will return to Madrid around 6PM.
Reservations required
To make your booking, please email [email protected] with your preferred date. Don't forget to include that you're a Go City customer!
Getting there
Address
3, Ferraz Street
Madird, 28008
Spain
Highlights of Madrid Walking Tour
For more details, head to the official website.
Getting in
Once you've made your reservation, meet your guide at the meeting point where they'll be holding an orange ExperienceFirst sign. Be sure to show your booking confirmation and your pass to join the tour.
Hours of Operation
9AM every Tuesday, Wednesday, Friday and Saturday
Closings & Holidays
Closed on Sunday, Monday and Thursday
Reservations required
Follow this link to book your spot on the tour.
Website
Getting there
Address
Outside the Heladeria Palazzo in Puerta del Sol 11
Madrid ,
Toledo and Segovia full-day tour
Getting in
Please show your pass to the tour guide at the meeting point.
Entry to the Alcázar of Segovia is not included with your pass.
Hours of Operation
Daily departures from Madrid at 7:45AM OR 9AM (depending on which you select when booking)
Closings & Holidays
January 1 and 26; December 25
Reservations required
Book your spot at least 24 hours in advance by following this link. Select your preferred language (English or Spanish), date and time and enter your pass number(s). You will need to enter your credit card details, however you'll not be charged unless you fail to turn up without cancelling 24 hours before the tour departs.
Website
Phone
Getting there
Address
Metro Ventas, Plaza de las Ventas
Madrid, 28020
ES
Tapas and Churros in Historic Madrid
For more information, please visit the Food Lover Tours website.
Getting in
Show pass and reservation confirmation to your guide at the meeting location.
Visitor tips
It's best not to fill up on breakfast before the tour. There's a lot of tasty food to try so arrive hungry!
Hours of Operation
Mondays, Wednesdays, Fridays, Saturdays and Sundays: 10:30AM-1PM
Last admission: One hour before the tour if there are already guests. 24 hours before the tour if there are no guests.
Closings & Holidays
Not available on Tuesdays and Thursdays
December 25
January 1
Reservations required
To book your spot on the tour, please visit the Food Lover Tours website.
Please contact +34 611 52 61 20 for queries about bookings.
Website
Getting there
Address
Apple Store (OUTSIDE)
Puerta del Sol, 1.
Madrid, 28013
Spain
Museo Nacional Thyssen-Bornemisza
Getting in
Please show your pass on arrival.
Hours of Operation
Please visit the attraction website for information about this attraction.
Getting there
Address
Paseo del Prado, 8
Madrid, 28014
ES
Afternoon Tapas Tour in Chamberí Neighborhood
For more information, please visit the Food Lover Madrid website.
Getting in
Please present your pass and booking confirmation when you arrive for the tour.
Hours of Operation
Sundays, Tuesdays and Thursdays: 5:30PM
Saturdays: 5PM
Closings & Holidays
December 24, 25 and 31
January 1
Reservations required
Please book your spot on the tour via Food Lover Madrid's booking link.
Getting there
Address
Pnzano 2 St. (Outside Sabadell Bank)
Madrid, 28010
Spain
Banksy Museum Madrid
For more information, please visit the Museo Banksy website.
Getting in
Show your pass at the front desk when you arrive.
Hours of Operation
Passholders can visit this attraction daily from 10AM to 6PM.
Getting there
Address
P.º de la Esperanza, 1, Arganzuela
, 28005
Spain
El Escorial and Valley of the Fallen tour
Getting in
Show your pass to the tour guide on arrival.
Please note: food and drink is not included on this tour.
Hours of Operation
Tour departs 08:45AM (duration approximately 5 hours)
April – October 31st: Tuesday to Sunday
November – March 31st: Wednesday, Friday, Saturday and Sunday
Closings & Holidays
Mondays
National holidays.
Please note the Madrid Marathon on 27th April will cause changes to the regular schedule, please check specific details with VPT when you book your experience by emailing [email protected]
Reservations required
To book your spot on the tour please email [email protected] or call +34 911710393.
Phone
Getting there
Address
Calle Ferraz 3
Madrid, 28008
ES
Bullring Tour at Las Ventas
Getting in
Please show your pass on arrival.
Hours of Operation
Until June 4:
Daily: 10AM - 5PM
Last entrance with audioguide at 4PM
from June 5:
Daily: 10AM - 7PM
Last entrance with audioguide at 6PM
*Days with bullfight shows last entrance is 4PM.
Getting there
Address
Plaza de Toros de Las Ventas, Calle Alcala, 237
Madrid, 28028
ES
Madrid sightseeing Segway tour
Getting in
Please visit the Wonder Tours shop to book your spot on an available tour, prior booking online/ by email/ phone is unavailable for this tour.
Then when it's time for your tour, just show your pass to the guide and you're ready to roll!
Disclaimer
Children must be 10 years old and weigh a minimum of 30kg to ride a Segway.
Please note!
Riders must be a minimum of 10 years old and weigh at least 30kg.
Hours of Operation
Daily: tours run at 10AM, 12PM, 4PM and 6PM.
Closings & Holidays
The tour doesn’t run on Christmas Day.
Getting there
Address
Calle de Santiago 18,
Madrid, 28013
ES
Madrid electric bike tour
Getting in
Simply show your pass at the meeting point and you’re ready to ride!
Children must be at least 10 years old and be able to ride an adult’s bike.
Please note!
This experience is only included with the All-Inclusive Pass. If you have an Explorer Pass, you will not be able to access it.
Hours of Operation
Daily: tours run at 11AM and 3:30PM.
Closings & Holidays
There are no tours on Christmas Day.
Reservations required
Please go directly to the Wonder Tours shop to book the next available tour.
No advance bookings or online bookings will be accepted as they will not be able to manage the booking online or on the phone. Kindly visit the Wonder Tours shop to book your experience.
Getting there
Address
Calle de Santiago, 18
Madrid, 28013
ES
Segovia Half-Day Trip from Madrid
Getting in
Please arrive at least 15 minutes before the departure of your trip and show your pass and booking confirmation.
Please note: monument entry fees are not included in the tour, plus any food or beverages.
Hours of Operation
Tours depart daily at 3PM
Please arrive at least 15 minutes early.
Closings & Holidays
December 24th, 25th and 31st
January 1st, 5th and 6th
Reservations required
Please email [email protected] to book your slot. Don't forget to mention that you’re a Go City customer and include your pass numbers and the date of the trip you’d like to go on.
Getting there
Address
C. de Ferraz, 3, Moncloa - Aravaca
Madrid
, 28008
Street Art Tour in Lavapiés
For more information, please visit the Cool Tour Spain website.
Getting in
Present your pass and booking confirmation when you arrive for the tour.
Please note!
Bookings required at least 24hrs in advance.
Hours of Operation
Daily: 11:15AM
Closings & Holidays
December 25
January 1, 6
Closed throughout August
Reservations required
Please book your spot on the tour via the booking link.
Website
Getting there
Address
By the entrance of Teatro Valle Inclan (Calle de Valencia, 1), in front of the bike dock station
,
Alcalá de Henares Wine Tour
Getting in
Please check in at the Naturanda Madrid Office five minutes before the start time of the tour.
Hours of Operation
Tuesdays, Thursdays and Saturdays at 9:30AM
Closings & Holidays
December 25th
January 1st
January 6th
Reservations required
Book your spot in the online booking portal and use promo code GOCITY100 to skip the payment gateway. Please add your pass number(s) in the comments section to confirm your booking.
You can make your reservation up to 24 hours before the departure of the tour.
Phone
Getting there
Address
Pl. de España,
9, Moncloa
Aravaca,, 28008
Madrid
Excursion to Guadarrama National Park
Check the offical website for more information.
Getting in
Show your pass and booking confirmation when you arrive for your pre-booked trip.
Hours of Operation
Regular tours are available departing 9:30AM Mondays, Wednesdays and Fridays.
Closings & Holidays
December 25
January 1 and 6
Reservations required
Book your spot in the online booking portal and use promo code GOCITY100 to skip the payment gateway. Please add your pass number(s) in the comments section to confirm your booking.
You can make your reservation up to 24 hours before the departure of the tour.
Phone
Getting there
Address
Naturanda ́s office
Plaza de España, 9
Moncloa – Aravaca, 28008
Madrid
MAPFRE Foundation Art Exhibitions
For more information, visit the MAPFRE Foundation website.
Getting in
Just show your pass at the front desk.
Visitor tips
General admission includes an audio guide, accessible via a QR code available in the room. It is necessary to have a mobile device and internet access. If you don't have mobile data, you can connect to the free Wi-Fi network. The use of headphones is required to avoid disturbing other visitors. It is recommended to bring your own headphones, although you can also purchase them for €1 (jack type) at the hall ticket office, in which case it will be necessary to wait depending on availability.
Hours of Operation
Monday (except holidays): 2PM – 8PM
Tuesday - Saturday: 11AM – 8PM
Sunday and public holidays: 11AM – 7PM
Last entry is 30 minutes before closing.
Closings & Holidays
December 24th and 31st: 11AM - 3PM
December 25th: closed
January 5th: 11AM - 3PM
January 1st and 6th: closed
Getting there
Address
Paseo de Recoletos 23
Madrid, 28004
ES
Museo Lázaro Galdiano
Getting in
Please show your pass on arrival.
Hours of Operation
Please visit the attraction website for the most recent opening hours.
Usual visiting hours
· Tuesday to Sunday, open from 9:30AM to 3PM
· Agony in the Garden admission: Tuesday to Sunday, 10:30AM to 2:30PM
Closings & Holidays
Closed every Monday.
August 15, December 24, 25 and 31, 2024.
Getting there
Address
C/ Serrano, 122
Madrid, 28006
ES
Self-guided Toledo tour
For more information, visit the Self-guided Toledo tour website or email [email protected].
Getting in
Arrive at the VPT Tours office at your booked departure time and show your pass in the office.
Tours are available in both English and Spanish.
Hours of Operation
There are two daily departures from Madrid:
- 8:30AM – with this option you can choose a return time of either 1:45PM or 4:30PM. (This will be selected before departure - you cannot change the return time once in Toledo)
- 10AM – with this option, there is a single return time at 4:30PM.
Closings & Holidays
The tour doesn’t operate on national holidays.
Reservations required
To book your Toledo tour, email [email protected] stating your preferred date.
Phone
Getting there
Address
Calle Ferraz 3
Madrid, 28008
ES
Bike Rental Madrid
For more information please see the Naturanda website.
Getting in
Just head to the Naturanda office in Madrid and show your pass to pick up a bike.
Please note: you'll be asked to leave a form of ID as a security deposit for the bikes.
Hours of Operation
Pick your bike up from the Naturanda office daily from 8:30AM - 8PM
Reservations required
No need to book, just head to the Naturanda shop to pick up a bike.
Phone
Getting there
Address
Naturanda ́s office
Plaza de España, 9
Moncloa – Aravaca, 28008
Madrid
Small Group Madrid Bike Tour With Churros and Chocolate
For more details, head to the official website.
Getting in
Once you've booked your spot on the tour, head to the meeting point where your guide will be holding an orange ExperienceFirst sign.
Hours of Operation
10AM Thursday, Sunday and Monday
Closings & Holidays
Tuesday, Wednesday, Friday and Saturday
Reservations required
Please follow this link to book your spot on the tour.
Website
Getting there
Address
Outside the 100 Montaditos of Calle de la Montera 34
Madrid ,
The Murder by the Royal Palace
For more information, visit the Solve a Mystery website.
Getting in
With us, there are no entry fees to pay on the day – all you've got to do is show your pass.
Simply show your pass at the counter at the pick-up point (see Getting There) and you'll be given everything you need to solve the mystery!
All mysteries are for a minimum of two (2) passholders and a maximum of four (4) passholders - there is only one mystery per group.
Please note!
All mysteries are for a minimum of two (2) passholders and a maximum of four (4) passholders - there is only one mystery per group.
Hours of Operation
Daily: 9AM – 5PM
Closings & Holidays
Closed on public holidays.
Getting there
Address
Calle Santiago 18
Madrid, 28013
ES