For more information please visit The View from The Shard website.

Show your reservation when you arrive, and then you'll be directed to the turnstiles inside to have your pass scanned.

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For more information, visit the Tower of London website.

Enter via Middle Tower (opposite the Tower shop). Join the 'bought tickets' line and have your pass ready to be scanned by a member of staff. Once validated, you will pass through security/bag check before being admitted through Middle Tower.

The Crown Jewels are a major attraction at the Tower of London. Wait times to view them can be lengthy.

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For more information and details of any impact on Hop-On Hop-Off bus services due to events in Central London please see the Big Bus website.

Just show your pass when boarding or to a staff member at a Big Bus stop, and they'll scan your pass and give you a paper ticket to use each time you hop on and off.

You'll need to hang on to your paper ticket for the next day too.

For details of the route, stopping points, and days of operation for Big Bus, please visit bigbustours.com.

A bus tour is a great way to see the top sights around London, however, we advise against using bus tours as a mode of transportation around the city. For more efficient transport - we'd suggest using London's public transport networks.

To avoid disappointment, Big Bus will need to confirm in advance whether your wheelchair can be accommodated on board. Please contact them in advance with information about your wheelchair, including an indication of the width and weight of the chair. Please note that mobility scooters cannot be accommodated on board buses due to size and weight.

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For more information, please visit the Westminster Abbey website.

This is a very popular attraction, access is granted subject to capacity. For this reason, your pass is only valid after 1PM during the following periods:

• Easter Holidays (March 28-April 6, 2026)
• June, July, August
• Christmas period (December 20-January 3)

Entry with your pass is valid in the mornings during all other periods of the year subject to capacity.

We stongly recommend you visiting in the afternoon for a better experience.

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For more information, visit the St Paul’s Cathedral website.

Entry to the cathedral is through the West Entrance. Security/bag checks are in place before entering. Inside, your pass will be scanned and validated at the admissions desks immediately in front of you.

A step-free entrance is also available at the North Transept.

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For more information, please visit the Tower Bridge website.

On the day, after the security/bag check, present your pass at the ticket desk for scanning and validation. Once your ticket has been validated, you will be issued with an entrance ticket. Please retain the ticket to gain admission to the Engine Rooms at the end of your visit.

Tower Bridge is busiest in the afternoon and at the weekend.

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Reservations required

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For more information, please check the official website.

There's no need to book in advance, just head to the admission desk for entry.

Fully wheelchair and pushchair accessible

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For more information, please visit the Kensington Palace website.

Please show your pass at the admissions desk inside the main palace entrance (under the green porch) where it will be scanned and validated. Please also note that security checks are in place.

On very popular days, such as public holidays and weekends, Kensington Palace can reach capacity, restricting access. This can mean having to wait for the next available timeslot. We recommend visiting in the afternoons as these are generally less busy.

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Follow this link to see the current exhibitions at the Royal Observatory Greenwich.

Present your pass at the admissions desks at the main entrance.

During busy periods, all visitors may still need to queue.

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For more information about the exhibition please see the Frameless website.

Just show your pass for entry.

Admission is subject to availability. Customers may be asked to wait for the next available time slot.

For the best customer experience, we recommend visiting late afternoons during the week as the attraction tends to be quieter at these times.

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For more information please see the London Zoo website.

There's no need to book in advance. On arrival at the main gates, you’ll need to go through a brief security check before heading to the ticket kiosks to have your pass checked and scanned.

Download the London Zoo app to plan your route and get the most out of your visit.

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For more information, please visit the Greenwich Spirits website.

Please present your pass when you arrive.

With booking: Please arrive 10 minutes before the scheduled start

Walk-ins (no booking): Must arrive 20 minutes before scheduled start

Children under 18 are not allowed to join the experience, although they are welcomed to wait inside the venue whilst the accompanying adults take part.

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Reservations required

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For more information about the tour please see the Top Sights Tours website.

Show your pass and booking confirmation when you arrive for your tour.

This attraction is extremely popular and gets booked up fast. If this is one of your 'must-sees', please reserve your spot as soon as possible!

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Reservations required

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For more information, please visit the Cutty Sark website.

Present your pass at the admissions desk at the main entrance.

To avoid disappointment, customers are strongly advised to check availability on the Cutty Sark's website.

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For more information, please visit the Arsenal Stadium Tours website.

Show your pass at the stadium tours entrance inside the Armoury Store.

The Arsenal museum is situated opposite turnstile E in the Northern Triangle Building, next to the Ken Friar bridge.

The stadium is a working building. As a result, both tour route and content are subject to change without notice. All tours are subject to availability and customers may need to wait for the next available time slot.

The tour is fully accessible for visitors with disabilities, including wheelchair users.

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For more information, please visit the Shakespeare's Globe Theatre website.

Show your pass at the admissions desk at the guided tours entrance, opposite the river. Passholders do not need to book but may be asked to wait until the next available tour. Should you need to wait, you will be able to enjoy the theater's exhibition as part of your admission.

Step-free and access for wheelchair users is available, please speak to a member of the admissions staff on arrival.

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For more information, please visit the VoxCity website.

The cloakroom is open daily from 10AM–5PM (8:30PM on Fridays). Last deposits are 1 hour before closing time. Please collect items 30 minutes before closing time.

Pushchairs are permitted on-site. Fold-up prams and buggies can be left free of charge in the cloakroom.

Your host will scan your pass then escort you to the Priority entrance (short queues are still to be expected). 

We recommend arriving for the 12:30PM, 1:30PM and 2:30PM tours for fewer crowds.

The museum is wheelchair accessible.

Bookings can be accepted last-minute, there is no minimum notice needed.

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Simply present your pass at the main tours and museum entrance. The tour includes admission to the museum, please allow two hours for your visit.

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For more information, visit the Tottenham Hotspur Stadium website or call 020 3929 1882. Lines are open 10AM-5PM on weekdays and 10AM-4PM on Saturdays.

Present your pass at the tours desk, where you will be allocated a time slot.

Please note that Go City customers do not need to book but should use the online booking calendar as a guide to availability.

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For more information, please visit the London Transport Museum website.

Go City customers do not need to book in advance but should still join the “Annual Passes and Pre-Booked Tickets” lane to enter the museum. Once inside, there is an admissions desk on the left-hand side where you can present your pass for validation.

Admission is always subject to availability.

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For more information, please check the Royal Albert Hall website.

Passes can be only used on the day to secure a place on a tour. They can be redeemed in person at the Box Office at Door 12. Show your pass at the tours desk for the next available tour.

Although tours run on most days, the Royal Albert Hall is a working building and tours are subject to change at short notice. We recommend checking the Hall’s website before your visit for the latest availability.

The route is accessible, with lifts located on every level of the building.

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For more information, visit the Natural History Museum website.

Show your pass for skip-the-line entry and show your pass at the main information desk to collect your souvenir guidebook.

One free guidebook per pass holder only.

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For more information, please visit the Hampton Court Palace website.

On arrival at Hampton Court Palace, head to the central arch at the end of the main driveway to have your pass scanned. Once your pass has been validated, you’ll be issued a paper ticket, which will allow you to enter and re-enter the Palace grounds on your visit that day.

Pass customers do not need to book in advance to visit Hampton Court Palace. Please be aware that at busy times, you may be asked to wait for the next available time slot. We recommend visiting in the afternoon for the best visitor experience.

Traveling in from central London?
Hampton Court is located one hour outside of central London. Be sure to plan your journey in advance. You can purchase train tickets here.

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For more information, please visit the Kew Gardens website.

Please enter via the Brentford, Elizabeth or Victoria gates. Lion Gate is exit only.

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For more information, please visit The Paddington Bear™ Experience website.

Scan your pass at The Box Office to gain entry. The Box Office is located within Gruber’s Antiques Store, the merchandise store, which you cannot miss as you enter the attraction. 

At busy times, the Box Office will use a podium outside of Gruber’s Antiques Store. Pass holders will be granted access to the next available time slot. Please note at busy periods, Pass Holders may be asked to come back at a set time.

Enter County Hall via the riverside entrance. Look for Paddington Bear Experience flags along the promenade.

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For more information, visit The Fun Tour’s website.

On arrival, please present your reservation confirmation to the agent and they will scan your pass QR code.

Make sure you arrive 15 minutes before the departure time. The tour bus can’t wait for late arrivals. 

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For more information, please visit the Brit Movie Tours website.

Show your pass and proof of booking when you arrive for the tour.

It is recommended to have a contactless card OR Zone 1 Travelcard OR Oyster Card (single journey) for travel.

Adults who are 18 years and older must accompany anyone who is 17 years or younger.

This guided tour is not accessible for wheelchair users or parents with prams or buggies.

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Reservations required

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For more information, please visit the Brit Music Tours website.

Just show your pass and booking confirmation the guide when you arrive.

As part of the tour you will need a Contactless card OR Zone 1 Travelcard OR Oyster Card to make a short bus ride from Baker Street to St Johns Wood.

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For more information, please visit the Old Royal Naval College website

You can have your pass scanned and validated either at the ticket desk in the Visitor Centre, or at the main entrance to The Painted Hall.

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For more information, please visit the See The Sights Tours website.

Please present your pass and booking confirmation when you arrive for your tour.

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Reservations required

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For more information about the tour visit the See The Sights Tours website or to book your spot on a tour please visit the See The Sights booking portal. 

Meet your guide at the meeting point and show them your pass and proof of reservation. They’ll be carrying a yellow umbrella.

Food and drink are not included in the tour price. All food and drinks are at your own expense.

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For more information, please visit the Household Cavalry Museum website.

Show your pass at the ticketing desk, inside the main entrance of the museum, to be scanned and validated. At busy times, you may be asked to wait for the next available time slot.

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For more information, please visit the The Monument to the Great Fire of London website.

Present your pass at the main entrance.

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For more information, please visit the Wembley Stadium website.

Go City customers do not need to book in advance but please be aware that, at busy times, you may be asked to wait for the next available tour.

Due to renovation works taking place by the Bobby Moore Statue at Wembley Stadium, the Stadium Tours entry point will be temporally relocated to Taphouse West for a minimum of four weeks.

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Go City is the best choice for maximum savings and flexibility when sightseeing in London. Your pass includes Walking Food Tour with Cream Tea tickets, plus admission to dozens more top London attractions.

Show your pass at the meeting point.

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For more information please see the Chocolate Cocktail Club website.

Booking is not required. When you arrive, just show your pass to the host or your table server.

The Chocolate Cocktail Club is an over 18s venue, anyone under the age of 18 will not be granted admission.

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For more information, please visit the See The Sights Tours website.

Present your pass and booking confirmation when you arrive for your tour.

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Reservations required

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For more information, visit the Science Museum website.

Show your pass at the door for entry.

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For more information visit the Jewel Tower website.

Simply show your pass at the entrance.

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For more information visit the Golden Hinde website.

Present your pass at the entrance.

The ship is not currently accessible for wheelchair users or visitors with mobility impairments as there are steep stairs on the ship and low ceilings.

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For more information on each tour, visit the official Brit Movie Tours page.

Present your tour confirmation to the guide. Tours vary in length.

This attraction is extremely popular and gets booked up fast. If this is one of your 'must-sees', please reserve your spot as soon as possible!

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Reservations required

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For more information, please visit the The Guards Museum website.

Show your pass at the door for entry.

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For more information please see the Seashell Restaurant.

Show your pass and booking confirmation when you arrive at the restaurant.

Spaces are subject to availability and walk-ins will not be accepted.

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Reservations required

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For more information please see the Dare Skywalk website.

Head to the Dare Skywalk Basecamp for entry. You’ll need to go through a quick security check, then show your pass at the check-in desk and receive your climb time.

The Dare Skywalk is designed with accessibility in mind, with wheelchair accessible climbs available throughout the year. 

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For more information, please visit the Apollo Victoria Theatre website.

You'll need to show your pass at the Box Office, to claim a ticket for that day's performance. All tickets are subject to availability and must be collected at least one hour before the start of the performance.

Age recommendation 7+. Babies and children under the age of 5 cannot be admitted to the venue. All guests aged 15 or under must be seated next to an accompanying adult (18+). All persons attending, regardless of age, must have a valid ticket for the performance.

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For more information about the tour visit the See The Sights Tours website.

Simply show your pass to your tour guide at your booked slot and you're good to go!

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Reservations required

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For more information, head to the Top Hat website.

There's no need to book in advance. Just show your pass upon arrival to redeem this offer.

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For more information, please visit the Top Tasting Tours website.

There are pay-to-use public toilets near Borough Market and free public toilets at Spitalfields Market.

The meeting point for the tour is at The Shakespeare Globe at Bankside ferry pier entrance (next to the orange life buoy ring).

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Reservations required

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For more information visit the Wellington Arch website.

Simply show your pass at the entrance.

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For more information about the tour please see the London Bicycle Tour website.

Please arrive at least 15 minutes before the start of the tour.

Please note that bike tours are not available for children under the age of 10 years.

This attraction is extremely popular and gets booked up fast, so please reserve your spot as soon as possible.

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Reservations required

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For more information, visit The Courtauld Gallery website.

Simply show your pass at the ticket desk and you're good to go!

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For more information, please visit the Royal Museums Greenwich website.

Show your pass at the admission desk of either the National Maritime Museum or Queen’s House to receive your free souvenir guide.

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For more information visit the Southwark Cathedral website.

Although admission to the cathedral is free to all, with your pass you'll receive a free souvenir map worth £3.

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For more information, please visit the The Postal Museum website.

Check the Postal Museum's website or call ahead for availability before visiting. Present your pass at the Mail Rail Welcome space.

We highly recommend visiting the museum on weekday mornings to make the most of your experience. A downloadable audio guide is available for an additional fee on arrival. Available in English, German, French, Spanish and Italian. Your own smart device and headphones are required.

If you are visiting with children aged 2 to 4, as they won’t have a pass, they will be charged admission by The Postal Museum. Tickets can be purchased at the ticket office.

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For more information, please visit the Florence Nightingale Museum website.

Simply present your pass and you're in!

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Show your pass and proof of reservation at the Fuller's Brewery shop.

The tour is only available to customers aged 18 or over.

This attraction is extremely popular and gets booked up fast. If this is one of your ‘must-sees’, please reserve your spot as soon as possible!

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Reservations required

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For more information, visit the Brit Music Tours website.

Present your pass and tour confirmation to the guide.

Under 18s must be accompanied by an adult.

This attraction is extremely popular and gets booked up fast. If this is one of your 'must-sees', please reserve your spot as soon as possible!

The David Bowie and Beatles tours only operate from March to October.

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Reservations required

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For more information, visit the Apsley House website.

Show your pass at the entrance.

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For more information visit the Charles Dickens Museum website.

Simply present your pass at the entrance.

Walk-in admission will be subject to availability and you may be asked to wait for the next available time slot.

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For more information visit the Brit Icon Tours website.

Present your pass with your booking at the start of your tour.

All tours are currently conducted in English only.

This attraction is extremely popular and gets booked up fast. If this is one of your 'must-sees', please reserve your spot as soon as possible!

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Reservations required

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For more information, visit the Solve a Mystery website.

Show your pass at the pick-up point (SNACK STOP, 11A Charing Cross Road). You’ll be given your mystery and can then make the short walk to the starting point in Trafalgar Square.

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For more information, visit the QUEENS website.

Show your pass on arrival.

Your pass includes one session of ice-skating. Additional activities cost extra – please check the official website.

For large bookings of 19 or more people, please contact the Events Team at the venue by emailing [email protected]

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Reservations required

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For more information visit the Cartoon Museum website.

Show your pass at the door for entry.

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For more information, visit the Golden Tours website.

Simply present your pass when boarding the bus.

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For more information please see the Chessington World of Adventures website.

Just head straight to the turnstiles and show your pass and email booking confirmation. Once you've had everything scanned, you're good to go!

Traveling in from central London?
Chessington is located one hour outside of central London. Be sure to plan your journey in advance. You can purchase train tickets here.

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Reservations required

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For more information about the tour please head to the official website. To book a tour with your pass, please click on this booking link.

At Embankment Station the 'Embankment Pier Exit' is the exit of the station closest to the river. On arrival please look for your tour guide holding the yellow umbrella.

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Reservations required

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For more information, visit the Up at The O2 website.

Show your pass at the box office window to receive your ticket, then head to Base Camp reception at your allotted time slot.

Your pass is valid from Sunday to Friday only for daytime, sunset and twilight climbs. Tickets are subject to availability and cannot be booked in advance so we recommend checking the website for availability before arriving.

Height, weight and age restrictions apply. Please check Up at The O2's FAQs before visiting.

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For more information, please visit the See The Sights Tours website.

Please present your pass and booking confirmation when you arrive for your tour.

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Reservations required

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For more information, please visit the The Garden Museum website.

Present your pass at the admissions desk. With us, there are no entry fees on the day – all you've got to do is show your pass.

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Present your pass in the retail shop to receive your free souvenir guide (worth £6)

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For more information, visit the Museum of Brands ticket website.

Simply present your pass at the main entrance.

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For more information about the museum please see the museum website.

No need to book – just scan your pass when you arrive and you're in!

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For more information, please visit the Unlimited Biking website.

Please download the Unlimited Biking App to check in and make reservations beforehand for any available slots. All guests will be required to sign waivers through the app. Reservations will be available to book 7 days from your desired activity date.

All guests must be able to ride a bicycle on their own. No guest under the age of 18 will be given a bike without an adult over the age of 18 present. For eBike upgrades, riders must be at least 14 years old.

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Reservations required

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For more information, please visit the Hop-On Hop-Off Thames River Cruise website.

As well as Westminster Pier, you can also show your pass at Tower and Greenwich piers to receive your 24-hour river cruise ticket.

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For more information, please visit the Unlimited Biking website.

Please download the Unlimited Biking App to check in and make reservations beforehand for any available slots. All guests will be required to sign waivers through the app. Reservations will be available to book 7 days from your desired activity date.

Children are not recommended on the tour unless they are proficient riders. All guests must be able to ride a bicycle on their own. No guest under the age of 18 will be given a bike without an adult over the age of 18 present. For eBike upgrades, riders must be at least 14 years old.

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For more information, please visit the London Stadiumwebsite.

Your pass can be scanned and validated at the tour desk, which can be found on the lower ground floor of the club’s retail store (located at Turnstile F of the stadium). To reach the store, when approaching the stadium from Stratford Station / Westfield shopping centre, follow the stadium round in a clockwise direction.

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For more information, visit the Swingers West End website.

Just show your pass at the admissions desk for scanning. Once it’s been validated, you will be allocated your tee-off time.

Swingers is an 18+ venue and you may be asked to show a valid photo ID on arrival, except on Sundays when children are welcome before 6PM (last entry is 4PM). Crazy golf is suitable for children aged 7+.

Children are also allowed during half term and school holidays on Mon-Fri before 5PM.

From mid-November to the end of December, this attraction is very popular and gets booked up fast. If you wish to visit with your pass during the festive period, please check the Swingers West End website for availability before you visit to avoid disappointment. 

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For more information, visit Bow Street Police Museum's website.

Show your pass at the reception desk at the entrance.

As this is a small museum, you may be asked to wait during busy times, in order to ease congestion and give you and others the best possible experience.

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For more information, please visit the Curzon Mayfair website.

Redeem your pass at the box office for a movie ticket.

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For more information, please visit the Curzon Bloomsbury website.

Redeem your pass at the box office for a movie ticket.

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For more information, visit the Fan Museum website.

Show your pass for entry.

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For more information, visit the London Canal Museum website.

Show your pass at the door for entry.

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For more information please visit the All Star Lanes website.

Restaurant, bar & wheelchair access.

Head straight to the shoe exchange desk (past the restaurant and bar) to have your pass scanned and validated. If a lane or karaoke booth isn’t immediately available, you’ll be invited to dine or wait until one becomes free.

Passes are valid for 1 person, any additional non-pass holders will be charged at full price for a game of bowling (£14/person) or entry to karaoke (£12/person).

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For more information visit the BAPS Shri Swaminarayan Mandir website.

Simply present your pass at the entrance.

All London visitors to BAPS Shri Swaminarayan Museum are expected to comply with the dress code (smart casual – no shorts, no skirts shorter than the knee) and be respectful of everyday worshippers.

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For more information about the attraction please see the official website.

Show your pass and proof of confirmation at the start of the tour.

Arrive at the John Edrich Gate (Oval Underground end) at least 15-minutes before the tour. You will be directed to the Pavilion reception.

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For more information, please visit the Benjamin Franklin House - Architectural Tour website.

Present your pass at the main entrance. Admission is subject to availability.

There is no wheelchair access to Benjamin Franklin House. It is a five-storey townhouse with stairs between each floor. There are handrails on each staircase, but no lift.

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For more information, please visit the Curzon Soho website.

Redeem your pass at the box office for a movie ticket.

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For more information visit the Benjamin Franklin House website.

Simply present your pass and booking information at the welcome desk.

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For more information on opening times and dates for Chelsea Physic Garden, check the official website.

Show your pass at the door for entry.

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For more information, visit the London Museum of Water and Steam website.

Show your pass at the door for entry.

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For more information, please visit the London Bicycle Tour Company website.

Simply show your pass at the desk.

A credit or debit card will be required for a deposit on all hire items.

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For more information, visit the Chiswick House and Kitchen Garden website.

Please present your pass at the admissions desk for entry to the house.

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For more information visit the Estorick Collection of Modern Italian Art website.

Simply show your pass on arrival.

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For more information visit the Eltham Palace website.

Simply show your pass at the entrance.

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For more information please see the LEGOLAND® Windsor Resort website.

On arrival, after any bag searches, head to the entrance gates - next to the Ticket Office - to have your pass scanned and validated. Keep your confirmation email handy in case you need it. Then you’re good to go!

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For more information please visit the Hard Rock Cafe London website.

Show your pass to the host at the front of the restaurant and you will be shown to a table and given your Gold Menu.

Passes are valid at the Old Park Lane venue only.

At busy times there may be a wait, but with your pass you'll have priority and will be given the first available table.

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For more information please see the Royal Pavilion, Brighton website.

Just show your pass at the ticket office and you're in!

Traveling in from central London?
Brighton is located one hour outside of central London. Be sure to plan your journey in advance. You can purchase train tickets here.

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Visit the Brighton Museum & Art Gallery website for more information.

Just show your pass at the ticket office and you're in!

Traveling in from central London?
Brighton is located one hour outside of central London. Be sure to plan your journey in advance. You can purchase train tickets here.

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For more information, please visit the See The Sights Tours website.

The tour starts at Camden Town Station outside the Barclays Bank. The Barclays Bank is opposite the station. The address is 193 Camden High St, NW1 7PJ.

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Reservations required

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For more information about the tour please see the See the Sights Tours website OR to book your spot with a pass please visit the online booking page.

Show your pass and booking confirmation when you meet your guide.

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Reservations required

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For more information, visit the Escape Tours London website.

Follow this link to start your Escape Tours London experience. You’ll be asked to fill in your pass number and email address. After a few minutes, you’ll receive a confirmation email with login credentials to get started on the app.

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For more information, visit the Solve a Mystery website.

Show your pass at the pick-up point (SNACK STOP, 11A Charing Cross Road). You’ll be given your mystery and can then make the short walk to the starting point in St James’s Park.

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For more information, visit the Top Sights Tours website.

Show your pass and proof of reservation to join the tour.

This attraction is extremely popular and gets booked up fast. If this is one of your 'must-sees', please reserve your spot as soon as possible!

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Reservations required

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For more information, visit The Bermondsey Bierkeller website.

Show your pass at the entrance (shared with The London Bridge Experience).

Yes, The Bermondsey Bierkeller is fully accessible for wheelchair users.

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For more information, visit All Star Lanes' website.

Restaurant, bar & wheelchair access.

Head straight to the shoe exchange desk (past the restaurant and bar) to have your pass scanned and validated. If a lane or karaoke booth isn’t immediately available, you’ll be invited to dine or wait until one becomes free.

Passes are valid for 1 person, any additional non-pass holders will be charged at full price for a game of bowling (£14/person) or entry to karaoke (£12/person).

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For more information, visit the Tate Modern’s website.  

Show your pass to the ticket desk on arrival, 15 minutes before the start of the Discovery Tour.

Tours are subject to availability.

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For more information, visit the Tate Britain's website.  

Show your pass to the ticket desk on arrival, 15 minutes before the start of the Discovery Tour.

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For more information, please visit the Dr Johnson's House website.

On arrival, simply present your pass to the admissions staff for scanning.

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For more information visit Jason’s original canal boat trip website.

Show your pass and proof of reservation on arrival. Please arrive 30 minutes before departure.

Booking is strongly advised. You can make a reservation request on the official website. Please allow 24 hours for a response. Bookings will not be accepted after 6PM the day before travel or after 6PM on Friday for weekend bookings. Your pass entitles you to a one-way trip to from Little Venice to Camden Lock or vice versa and does not include return journeys.

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