Cancun Guidebook

Chichen Itza & Valladolid Entry + Roundtrip Transportation

For more information, visit the Chichen Itza website.

Getting in

Show your pass when you're picked up for your trip. The access fee is included, so no need to pay extra fees at check-in.

Please note!

Making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit.

  • Chichen Itza Access Fee is included with your pass! (usually $30-$35 without a pass).

Orari

Tours run Daily. Specific morning pick-up times will be provided once your reservation is confirmed.

Prenotazione obbligatoria

Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Indirizzo e-mail

Numero di telefono

+52 1 984 114 1983

Come arrivare

Indirizzo

Carr. Costera del Golfo 5009,

Yucatán, 97757

MX

Jungle Tour Speedboat & Snorkeling in Cancun + Dock Fee

For more information, visit the official Jungle Tour website.

Getting in

Present your pass at the entrance. The Dock Fee is included, so no need to pay extra fees at check-in.

  • This attraction is only valid once during the lifetime of your pass.

  • Not suitable for pregnant women. Participants must be between 5 and 65 years old.

Please note!

Please reference 'Go City Jungle Tour Speedboat' when making your booking

  • Dock Fee is included with your pass! (usually $15-$20 without a pass)

    Go City customers will receive 10% off at the official Aquaworld Boutique.

Orari

Daily: 9AM, 12PM and 2:30PM

Prenotazione obbligatoria

Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!

Indirizzo e-mail

Numero di telefono

1-866-210-1236 (US/CAN) or +52 (554) 166-3092

Come arrivare

Indirizzo

Boulevard Kukulcan km 15.3, Zona Hotelera

Cancun, 77500

MX

Dolphin Encounter with Lunch in Cancun

For more information, visit the Dolphin Discovery Cancun website.

Getting in

Scan your pass at the check-in area.

It is recommended that guests arrive at the check-in area with their reservation confirmed and passes ready to be scanned. 

Please note!

If you haven’t made a reservation, spaces will be assigned at the next available time slot, subject to availability.

    Orari

    Monday to Sunday: 8:30AM to 5PM
    Times for Dolphin Encounter: 12:40PM, 3PM and 4PM

    Prenotazione obbligatoria

    BOOKING RECOMMENDED

    Reservations are not mandatory but recommended. Make reservation requests at least 24 hours in advance by phone: All requests should include a mention of Go City. 

    Toll-free from the USA/CAN: 1 866 393 5158 

    Worldwide +52 (998) 193 3360

    Or, email: [email protected]

    Indirizzo e-mail

    Numero di telefono

    1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide)

    Come arrivare

    Indirizzo

    Blvd. Kukulcan Km. 25

    Zona Hotelera

    Cancun, 77500

    Mexico

    Selvatica Park Zipline, Cenote & Lunch w/Transportation

    For more information, visit the Selvatica Park Extreme Canopy Zipline Tour website.

    Getting in

    Please present your pass at the ticket office.

    Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.

    Please note!

    • With your pass, you can enjoy a free welcome drink “Wild Lemonade” with vodka (non-alcohol version available)!

      • Zipliners max waist size: 47’’ / 120 cm

    FAQs

    Are there any height or weight requirements for the zip line activities?

    Yes, the restrictions are listed below.

    • Zipliners max waist size:  47’’ / 120 cm 

    Orari

    Tour times: 9AM, 10.30AM, 12PM and 1.30PM

    Duration: 4 hours

    Prenotazione obbligatoria

    To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

    Indirizzo e-mail

    Numero di telefono

    1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) No reservations required if you provide your own transportation.

    Come arrivare

    Indirizzo

    Ruta de los cenotes Km 18 Carretera

    Quintana Roo Puerto Morelos - Leona Vicario

    Puerto Morelos, 77580

    MX

    Royal Garrafon Natural Reef Park in Isla Mujeres + Dock Fee

    For more information, visit the Royal Garrafon website.

    Getting in

    Just show your pass at the Royal Garrafon Isla Mujeres admission counter and you're in. The Dock Fee is included so no need to paid extra fees at the check-in.

    Please note!

    • Dock Fee is included with your pass! (usually $15-$20 without a pass).

    Orari

    Tuesday - Sunday: 9 AM ferry departure from Cancun to Isla Mujeres. 

    5:30 PM ferry departure from Isla Mujeres to Cancun.  

    Please arrive at least 30 minutes prior to your ferry service.

    Chiusure e festivi

    Mondays 

    Prenotazione obbligatoria

    Reservations are not mandatory but recommended. Make reservation requests at least 24 hours in advance by phone: All requests should include a mention of Go City. 

    Toll-free from the USA: 1 866 393 5158 

    Toll-free from Mexico: 800 727 5391 

    International:+52 (998) 193 3360 ext 200 

    Or, email [email protected].

    Indirizzo e-mail

    Come arrivare

    Indirizzo

    Playa Langosta Pier

    Blvd. Kukulcán Km 6.5, Zona Hotelera

    Cancun, 77500

    MX

    Parasailing Adventure in Cancun

    For more information, visit Parasailing Adventure in Cancun website.

    Getting in

    Just show your pass at check-in.

    Visitor tips

    • Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.

    • If you plan on getting wet, make sure to bring a towel and swimsuit.

    • Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.

    • Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.

    Orari

    Open daily from 9AM - 5PM. (Last parasail at 4.45PM).

    Chiusure e festivi

    Open year-round, weather permitting.

    Come arrivare

    Indirizzo

    Marina Adventure Bay No.2

    Boulevard Kukulkan Km 6.5 Playa Tortugas,

    Zona Hotelera, 77500

    MX

    Interactive Aquarium Cancun

    For more information, visit the Interactive Aquarium Cancun website.

    Getting in

    Show your pass at the Interactive Aquarium Cancun admission counter.

    Orari

    Daily: 9.30am - 8pm

    Come arrivare

    Indirizzo

    Blvd. Kukulcan Km. 12.5 Hotel Zone

    Cancun, 77500

    MX

    Sky Wheel Cancun

    For more information, visit the Sky Wheel Cancun website.

    Getting in

    Present your pass at the admissions booth.

    Orari

    Daily: 1PM - 10PM

    Come arrivare

    Indirizzo

    La Isla, Zona Hotelera

    Cancun, 77500

    MX

    ATV, Zipline & Cenote Half Day with Transportation

    For more information, please visit the Extreme Adventure Park website.

    Getting in

    Your pass will be scanned upon arrival on the day of the tour.

    • This experience is not recommended for pregnant travelers, those with back problems, or those with heart conditions.

    • You must be 18+ to drive ATV single and must be 16+ to drive ATV accompanied by an adult.

    • ATV insurance is included in the price of your experience.

    Visitor tips

    We recommend bringing a bathing suit, towel(s), sunscreen and a change of clothes.

    Please note!

    • Maximum weight allowed on the ziplines 130 kg/ 286 lb. Maximum waist size allowed on the ziplines 1.24 m / 49 in.

    Orari

    Daily:
    First tour: 9:30AM – 1:30PM
    Second tour: 1:30PM – 5:30PM

    Prenotazione obbligatoria

    Reservations are required at least 24 hours in advance. Please reserve your tour online via this booking link. A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

    Sito web

    https://widgets.bokun.io/online-sales/1e6b5f4a-008a-4afb-879f-7a26209e23e6/experience/908795?partialView=1

    Come arrivare

    Indirizzo

    KM 19.1 Quintana Roo Puerto Morelos - Leona Vicario,

    77580 Puerto Morelos, MX

    Cancun, 77580

    Open Bar at Congo Bar Cancun

    For more information, visit the Open Bar at Congo Bar Cancun website.

    Getting in

    Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.

    Orari

    Daily: 8:30PM - 3AM

    Come arrivare

    Indirizzo

    Punta Nizuc - Cancún 210

    Punta Cancun, Zona Hotelera

    Cancun, 77500

    MX

    Coco Bongo Beach Party

    For more information, visit the Coco Bongo Beach Party website.

    Getting in

    Please show your pass and an official form of identification proving you are 18 years of age or older.

    With us, there are no entry fees on the day – all you've got to do is show your pass.

    Orari

    Tuesday - Sunday: 1PM - 8PM

     

    Chiusure e festivi

    Closed on Mondays.

    Come arrivare

    Indirizzo

    Blvd. Kukulcan 30

    Punta Cancun

    Cancun, 77500

    MX

    Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour

    For more information, visit the SUP Cancun website.

    Getting in

    Your pass will be scanned upon arrival on the day of the tour.

    Please note!

    The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

    • You'll receive digital souvenir pictures & videos from your tour experience with your pass!

    Orari

    Daily tours: 7 AM, 9 AM and 11 AM

    Please arrive 15 minutes before the scheduled tour departure.

    Prenotazione obbligatoria

    Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52 998 241 6443. Please mention Go City, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

    Indirizzo e-mail

    Numero di telefono

    +52 1 998 241 6443

    Come arrivare

    Indirizzo

    Boulevard Kukulkan, Km 5, Hotel Zone

    The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool

    Cancun, 77500

    MX

    Glow on the go facial by Adore MediSpa Cancun

    For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.

    Getting in

    Turn up to your appointment and show your pass.

    Arrive 15 minutes before your scheduled appointment to complete the consultation forms.

    Orari

    Daily: 11AM - 7PM

     

    Prenotazione obbligatoria

    Please email [email protected] or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).

    Indirizzo e-mail

    Numero di telefono

    +52 998 231 7304

    Come arrivare

    Indirizzo

    Local A 23 Marina Town Center Cancún, Blvd. Kukulcan, Puerto Juarez, Zona Hotelera

    Cancun, 77500

    MX

    Ripley's Believe It or Not

    For more information, visit the Ripley’s Believe It or Not website.

    Getting in

    Just show your pass at the ticket desk when you enter, and you're good to go!

    Orari

    Daily: 11am - 9pm 

    Come arrivare

    Indirizzo

    Plaza La Isla 2, Blvd.

    Kukulcan Km 12.5, Zona Hotelera,

    Cancun, 77500

    MX

    Columbus Romantic Dinner Cruise with Steak or Veggie Option + Dock Fee

    For more information, visit the Columbus Cancun Cruise website.

    Getting in

    Just show your pass on arrival to be scanned for entry.

    • This offer is valid once during the lifetime of your pass.

    • This is an adult-only cruise.

    • For the vegan menu, a booking is required.

    Please note!

    • Dock Fee is included with your pass! (usually $15-$20 without a pass)

      15% off Dolphin Discovery Official Boutique across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.

      10% off on the purchase of any photo package across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.

      Discount applies to all merchandise and photo packages.

    Orari

    The Columbus Romantic Dinner Cruise is currently closed, with a reopening planned for September 21

    Daily:

    Sunset Cruise: 5:30PM
    Moonlight Cruise: 8:30PM

    Please note: please arrive 30 minutes before departure time to make time for check-in. 

    Prenotazione obbligatoria

    The Columbus Romantic Dinner Cruise is currently closed, with a reopening planned for September 21

    Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.

    For the vegetarian or vegan menu, a booking is required.

    Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).

    Indirizzo e-mail

    Numero di telefono

    1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance. Please reference 'Go City Columbus Romantic Dinner Cruise Veggie Option, and remember to let Dolphin Discovery know your pass number(s).

    Come arrivare

    Indirizzo

    Aquatours Marina

    Blvd. Kukulcán Km 6.5, Zona Hotelera

    Cancun, 77500

    MX

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