Cancun Guidebook

Chichen Itza & Valladolid w/Roundtrip Transportation + Entry Fee

For more information, visit the Chichen Itza website.

Getting in

Show your pass at the entrance.

Please note!

Making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit.

    Orari

    Tours run Daily. Specific morning pick-up times will be provided once your reservation is confirmed.

    Prenotazione obbligatoria

    Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

    Indirizzo e-mail

    Numero di telefono

    +52 1 984 114 1983

    Come arrivare

    Indirizzo

    Carr. Costera del Golfo 5009,

    Yucatán, 97757

    MX

    Jungle Tour Speedboat & Snorkeling in Cancun + Dock Fee

    For more information, visit the official Jungle Tour website.

    Getting in

    Present your pass at the entrance.

    • This attraction is only valid once during the lifetime of your pass.

    • Not suitable for pregnant women.

    Please note!

    Please reference 'Go City Jungle Tour Speedboat' when making your booking

    • Go City customers will receive 10% off at the official Aquaworld Boutique.

    Orari

    Daily: 9AM, 12PM and 2:30PM

    Prenotazione obbligatoria

    Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!

    Indirizzo e-mail

    Numero di telefono

    1-866-210-1236 (US/CAN) or +52 (554) 166-3092

    Come arrivare

    Indirizzo

    Boulevard Kukulcan km 15.3, Zona Hotelera

    Cancun, 77500

    MX

    Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres

    For more information, visit Dolphin Discovery-Isla Mujeres' website.

    Getting in

    Show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.

    Please note!

    • 15% off Dolphin Discovery Official Boutique.

      10% off on the purchase of any photo package.

    Orari

    Open daily

    • Ferry departs from Cancun: 9AM
    • Ferry returns from Isla Mujeres: 5:30PM. You will arrive in Cancun after 6PM

    Dolphin encounters take place at 10:30AM, 12PM, 1:30PM and 3:30PM.

    Please note: please arrive 30 minutes before departure time to Playa Langosta Pier to make time for check-in. 

    Prenotazione obbligatoria

    Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

    Please reference 'Go City Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).

    Indirizzo e-mail

    Numero di telefono

    1-866-393-5158 (US/CAN) or +52 (998) 193-3360  (worldwide)

    Come arrivare

    Indirizzo

    Kukulcan Boulevard

    Cancun, 77500

    MX

    ATV, Zipline & Cenote Half Day with Transportation

    For more information, please visit the Extreme Adventure Park website.

    Getting in

    Your pass will be scanned upon arrival on the day of the tour.

    • This experience is not recommended for pregnant travelers, those with back problems, or those with heart conditions.

    • You must be 18+ to drive ATV single and must be 16+ to drive ATV accompanied by an adult.

    • ATV insurance is included in the price of your experience.

    Visitor tips

    We recommend bringing a bathing suit, towel(s), sunscreen and a change of clothes.

    Please note!

    • Maximum weight allowed on the ziplines 130 kg/ 286 lb. Maximum waist size allowed on the ziplines 1.24 m / 49 in.

    Orari

    Daily:
    First tour: 9:30AM – 1:30PM
    Second tour: 1:30PM – 5:30PM

    Prenotazione obbligatoria

    Reservations are required at least 24 hours in advance. Please reserve your tour online via this booking link. A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

    Sito web

    https://widgets.bokun.io/online-sales/1e6b5f4a-008a-4afb-879f-7a26209e23e6/experience/908795?partialView=1

    Come arrivare

    Indirizzo

    KM 19.1 Quintana Roo Puerto Morelos - Leona Vicario,

    77580 Puerto Morelos, MX

    Cancun, 77580

    Parasailing Adventure in Cancun

    For more information, visit Parasailing Adventure in Cancun website.

    Getting in

    Just show your pass at check-in.

    Visitor tips

    • Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.

    • If you plan on getting wet, make sure to bring a towel and swimsuit.

    • Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.

    • Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.

    Orari

    Open daily from 9AM - 5PM. (Last parasail at 4.45PM).

    Chiusure e festivi

    Open year-round, weather permitting.

    Come arrivare

    Indirizzo

    Marina Adventure Bay No.2

    Boulevard Kukulkan Km 6.5 Playa Tortugas,

    Zona Hotelera, 77500

    MX

    Sky Wheel Cancun

    For more information, visit the Sky Wheel Cancun website.

    Getting in

    Present your pass at the admissions booth.

    Orari

    Daily: 1PM - 10PM

    Come arrivare

    Indirizzo

    La Isla, Zona Hotelera

    Cancun, 77500

    MX

    Columbus Romantic Dinner Cruise with Steak or Veggie Option + Dock Fee

    For more information, visit the Columbus Cancun Cruise website.

    Getting in

    Just show your pass on arrival to be scanned for entry.

    • This offer is valid once during the lifetime of your pass.

    • This is an adult-only cruise.

    • For the vegan menu, a booking is required.

    Please note!

    • 15% off Dolphin Discovery Official Boutique across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.

      10% off on the purchase of any photo package across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.

      Discount applies to all merchandise and photo packages.

    Orari

    Daily:

    Sunset Cruise: 5:30PM
    Moonlight Cruise: 8:30PM

    Please note: please arrive 30 minutes before departure time to make time for check-in. 

    Prenotazione obbligatoria

    Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.

    For the vegetarian or vegan menu, a booking is required.

    Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).

    Indirizzo e-mail

    Numero di telefono

    1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance. Please reference 'Go City Columbus Romantic Dinner Cruise Veggie Option, and remember to let Dolphin Discovery know your pass number(s).

    Come arrivare

    Indirizzo

    Aquatours Marina

    Blvd. Kukulcán Km 6.5, Zona Hotelera

    Cancun, 77500

    MX

    Open Bar at Congo Bar Cancun

    For more information, visit the Open Bar at Congo Bar Cancun website.

    Getting in

    Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.

    Orari

    Daily: 8:30PM - 3AM

    Come arrivare

    Indirizzo

    Punta Nizuc - Cancún 210

    Punta Cancun, Zona Hotelera

    Cancun, 77500

    MX

    Coco Bongo Beach Party

    For more information, visit the Coco Bongo Beach Party website.

    Getting in

    Please show your pass and an official form of identification proving you are 18 years of age or older.

    With us, there are no entry fees on the day – all you've got to do is show your pass.

    Orari

    Tuesday - Sunday: 1PM - 8PM

     

    Chiusure e festivi

    Closed on Mondays.

    Come arrivare

    Indirizzo

    Blvd. Kukulcan 30

    Punta Cancun

    Cancun, 77500

    MX

    Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour

    For more information, visit the SUP Cancun website.

    Getting in

    Your pass will be scanned upon arrival on the day of the tour.

    Please note!

    The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

    • You'll receive digital souvenir pictures & videos from your tour experience 

    Orari

    Daily tours: 7 AM, 9 AM and 11 AM

    Please arrive 15 minutes before the scheduled tour departure.

    Prenotazione obbligatoria

    Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52 998 241 6443. Please mention Go City, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

    Indirizzo e-mail

    Numero di telefono

    +52 1 998 241 6443

    Come arrivare

    Indirizzo

    Boulevard Kukulkan, Km 5, Hotel Zone

    The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool

    Cancun, 77500

    MX

    Selvatica Park Extreme Canopy Zipline Tour

    For more information, visit the Selvatica Park Extreme Canopy Zipline Tour website.

    Getting in

    Please present your pass at the ticket office.

    Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.

    Please note!

      • Zipliners max waist size: 47’’ / 120 cm

    FAQs

    Are there any height or weight requirements for the zip line activities?

    Yes, the restrictions are listed below.

    • Zipliners max waist size:  47’’ / 120 cm 

    Orari

    Tour times: 9AM, 10.30AM, 12PM and 1.30PM

    Duration: 4 hours

    Prenotazione obbligatoria

    To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

    Indirizzo e-mail

    Numero di telefono

    1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) No reservations required if you provide your own transportation.

    Come arrivare

    Indirizzo

    Ruta de los cenotes Km 18 Carretera

    Quintana Roo Puerto Morelos - Leona Vicario

    Puerto Morelos, 77580

    MX

    Photo Session on the Beach

    For more information, visit the Photo Session on the Beach website.

    Getting in

    Look for Cristina wearing a white top with her Cristina Sardaneta Photography logo on it. Present your pass for scanning. Both locations are very easy to get to and are near bus stops.

    • A minimum of 2 adults are required for this activity.

    • Each adult must have a pass to participate, children are free.

    • You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on.

    Visitor tips

    • Playa Marlin – this beautiful beach offers clear views of the ocean with some areas of vegetation.

    • Playa Forum – in addition to gorgeous waterfront views, Playa Forum also offers a rocky cliff area great for pensive shots.

    • Morning photo sessions – the light is stronger in the morning and the water often looks bluer because of the reflection

    • Late afternoon/sunset photo sessions – the light will be softer and the ocean becomes a darker blue. If you time it right, you can get the perfect shot of the sun resting on the water.

    Please note!

    • A minimum of 2 adults are required for this activity.

    • Each adult must have a pass to participate, children are free.

    • You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on.

      Orari

      Daily: 6AM - 7PM

      Chiusure e festivi

      April 19 - May 2

      Month of July

      Prenotazione obbligatoria

      Please reserve your spot at least 12 hours in advance. Requests can be made via email to [email protected] or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.

      Indirizzo e-mail

      Numero di telefono

      + 52 1 998 214 3213

      Come arrivare

      Indirizzo

      Playa Forum -Blvd Kukulcan Km. 9.5, Zona Hotelera, Cancún (Meeting point: Outside of Coco Bongo)

      Playa Marlin - Blvd Kukulcan Km 13.5 Lote 24 S/N, Zona Hotelera, Cancún, (Meeting point: main entrance behind Kukulcan Plaza.)

      Cancun, 77500

      MX

      Aquarium Trek & Cancun Interactive Aquarium

      For more information, visit the Cancun Interactive Aquarium website.

      Getting in

      Show your pass at the Interactive Aquarium Cancun admission counter for entry. 

      Please note!

      • Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience

      Orari

      Interactive Aquarium: Every day: 9:30AM - 8PM

      Aquarium Trek: Every day: 11am, 12pm, 1pm, 3pm, 4pm, 5pm

      Duration of the Aquarium Trek activity: 30 minutes, from which 10 minutes are for introduction and 20 minutes in the water.  

      Please check the Cancun Interactive Aquarium website for up-to-date opening times.  

      Prenotazione obbligatoria

      Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.

      Come arrivare

      Indirizzo

      Blvd. Kukulcan Km. 12.5 Hotel Zone

      Cancun, 77500

      MX

      Glow on the go facial by Adore MediSpa Cancun

      For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.

      Getting in

      Turn up to your appointment and show your pass.

      Arrive 15 minutes before your scheduled appointment to complete the consultation forms.

      Orari

      Daily: 11AM - 7PM

       

      Prenotazione obbligatoria

      Please email [email protected] or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).

      Indirizzo e-mail

      Numero di telefono

      +52 998 231 7304

      Come arrivare

      Indirizzo

      Local A 23 Marina Town Center Cancún, Blvd. Kukulcan, Puerto Juarez, Zona Hotelera

      Cancun, 77500

      MX

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