Cancun Guidebook

Jungle Tour Speedboat & Snorkeling in Cancun + Dock Fee

Pass perk

  • Go City customers will receive 10% off at the official Aquaworld Boutique.

For more information, visit the official Jungle Tour website.

Getting in

Present your pass at the entrance.

Please note

  • This attraction is only valid once during the lifetime of your pass. 
  • Not suitable for pregnant women. 

 

Hours of Operation

Daily: 9AM, 12PM and 2:30PM

Reservations required

Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!

Please reference 'Go City Jungle Tour Speedboat' when making your booking

Phone

1-866-210-1236 (US/CAN) or +52 (554) 166-3092

Getting there

Address

Boulevard Kukulcan km 15.3, Zona Hotelera

Cancun, 77500

MX

Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres

For more information, visit Dolphin Discovery-Isla Mujeres' website.

Getting in: show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.

Please note: This attraction cannot be combined with Royal Garrafon Natural Reef Park Adventure and be done on the same day due to location restraints.

Hours of Operation

Open daily

  • Ferry departs from Cancun: 9AM
  • Ferry returns from Isla Mujeres: 5:30PM. You will arrive in Cancun after 6PM

Dolphin encounters take place at 10:30AM, 12PM, 1:30PM and 3:30PM.

Please note: please arrive 30 minutes before departure time to Playa Langosta Pier to make time for check-in. 

Reservations required

Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Please reference 'Go City Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360  (worldwide)

Getting there

Address

Kukulcan Boulevard

Cancun, 77500

MX

ATV, Zipline & Cenote Half Day with Transport

For more information, please visit the Extreme Adventure Park website.

Please note: 

  • this experience is not recommended for pregnant travelers, those with back problems, or those with heart conditions.
  • you must be 18+ to drive ATV single and must be 16+ to drive ATV accompanied by an adult.
  • maximum weight allowed on the ziplines 130 kg/ 286 lb. Maximum waist size allowed on the ziplines 1.24 m / 49 in.
  • ATV insurance is included in the price of your experience.

Getting In

Your pass will be scanned upon arrival on the day of the tour.

Hours of Operation

Daily:
First tour: 9:30AM – 1:30PM
Second tour: 1:30PM – 5:30PM

Reservations required

Reservations are required at least 24 hours in advance. Please reserve your tour online via this booking link.

A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

Website

https://widgets.bokun.io/online-sales/1e6b5f4a-008a-4afb-879f-7a26209e23e6/experience/908795?partialView=1

Getting there

Address

KM 19.1 Quintana Roo Puerto Morelos - Leona Vicario,

77580 Puerto Morelos, MX

Cancun, 77580

Parasailing Adventure in Cancun

For more information, visit Parasailing Adventure in Cancun website.

Getting in

Just show your pass at check-in.

Tips for parasailing in Cancun

  • Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.
  • If you plan on getting wet, make sure to bring a towel and swimsuit.
  • Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.
  • Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.

 

Hours of Operation

Open daily from 9AM - 5PM. (Last parasail at 4.45PM).

Closings & Holidays

Open year-round, weather permitting.

Getting there

Address

Marina Adventure Bay No.2

Boulevard Kukulkan Km 6.5 Playa Tortugas,

Zona Hotelera, 77500

MX

Sky Wheel Cancun

For more information, visit the Sky Wheel Cancun website.

 

 

Getting in: present your pass at the admissions booth.

Hours of Operation

Daily: 2 PM - 11 PM

Getting there

Address

La Isla, Zona Hotelera

Cancun, 77500

MX

Columbus Romantic Dinner Cruise with Steak or Veggie Option + Dock Fee

For more information, visit the Columbus Cancun Cruise website.

Getting in: just show your pass on arrival to be scanned for entry. 

Please note:

  • This offer is valid once during the lifetime of your pass.
  • This is an adult-only cruise.
  • For the vegan menu, a booking is required.

Hours of Operation

Daily:

Sunset Cruise: 5:30PM
Moonlight Cruise: 8:30PM

Please note: please arrive 30 minutes before departure time to make time for check-in. 

Reservations required

Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.

  • For the vegetarian or vegan menu, a booking is required.

Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance. Please reference 'Go City Columbus Romantic Dinner Cruise Veggie Option, and remember to let Dolphin Discovery know your pass number(s).

Getting there

Address

Aquatours Marina

Blvd. Kukulcán Km 6.5, Zona Hotelera

Cancun, 77500

MX

Open Bar at Congo Bar Cancun

For more information, visit the Open Bar at Congo Bar Cancun website

Getting in: Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.

For more information, visit the Open Bar at Congo Bar Cancun website

Hours of Operation

Daily: 8:30PM - 3AM

Getting there

Address

Punta Nizuc - Cancún 210

Punta Cancun, Zona Hotelera

Cancun, 77500

MX

Coba and Cenote Swim with Lunch Tour

For more information, visit the Coba and Cenote Swim with Lunch Tour website

Getting in

Show your pass and booking confirmation when you get picked up for the trip.

Please note: 

  • The tour includes AC transportation, entrance fees to ruins and the Tankach Ha cenote, plus a buffet lunch.
  • The tour takes 4 hours approximately plus transportation time.

Hours of Operation

Tours on Wednesday. Specific morning pick-up will be provided once your reservation is confirmed.

Reservations required

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

Phone

+52 1 984 114 1983

Getting there

Address

Chanchen 1, Cobá

Cancun, 77500

MX

Coco Bongo Beach Party

For more information, visit the Coco Bongo Beach Party website.

Getting in

Please show your pass and an official form of identification proving you are 18 years of age or older.

Hours of Operation

Tuesday - Sunday: 1PM - 7PM

 

Closings & Holidays

Closed on Mondays.

Getting there

Address

Blvd. Kukulcan 30

Punta Cancun

Cancun, 77500

MX

Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour

For more information, visit the SUP Cancun website. 

 

Getting in

Your pass will be scanned upon arrival on the day of the tour.

The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool.

Pass perk

You'll receive digital souvenir pictures & videos from your tour experience 

Hours of Operation

Daily tours: 7 AM and 9 AM 

Please arrive 15 minutes before the scheduled tour departure.

Reservations required

Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52  998 241 6443. Please mention Go Cancun Pass, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

Please note: The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

Phone

+52 1 998 241 6443

Getting there

Address

Boulevard Kukulkan, Km 5, Hotel Zone

The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool

Cancun, 77500

MX

Selvatica Park Extreme Canopy Zipline Tour

For more information, visit the Selvatica Park Extreme Canopy Zipline Tour website. 

Getting In: please present your pass at the ticket office.

Please Note: Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.

Hours of Operation

Tour times: 9AM, 10.30AM, 12PM and 1.30PM

Duration: 4 hours

Reservations required

To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) No reservations required if you provide your own transportation.

Getting there

Address

Ruta de los cenotes Km 18 Carretera

Quintana Roo Puerto Morelos - Leona Vicario

Puerto Morelos, 77580

MX

Photo Session on the Beach

Please note:

  • A minimum of 2 adults are required for this activity. 

  • Each adult must have a pass to participate, children are free. 

  • You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on. 

For more information, visit the Photo Session on the Beach website.

Getting in: look for Cristina wearing a white top with her Cristina Sardaneta Photography logo on it. Present your pass for scanning. 

Both locations are very easy to get to and are near bus stops.

Hours of Operation

Daily: 6AM - 7PM

Reservations required

Please reserve your spot at least 12 hours in advance. Requests can be made via email to [email protected] or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.

Please note:

  • A minimum of 2 adults are required for this activity. 

  • Each adult must have a pass to participate, children are free. 

  • You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on. 

Phone

+ 52 1 998 214 3213

Getting there

Address

Playa Forum -Blvd Kukulcan Km. 9.5, Zona Hotelera, Cancún (Meeting point: Outside of Coco Bongo)

Playa Marlin - Blvd Kukulcan Km 13.5 Lote 24 S/N, Zona Hotelera, Cancún, (Meeting point: main entrance behind Kukulcan Plaza.)

Cancun, 77500

MX

Aquarium Trek & Cancun Interactive Aquarium

For more information, visit the Cancun Interactive Aquarium website.

 

 

Getting in

Show your pass at the Interactive Aquarium Cancun admission counter for entry.

Pass perk

Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience

Hours of Operation

Interactive Aquarium: Every day: 9:30AM - 8PM

Aquarium Trek: Every day: 11am, 12pm, 1pm, 3pm, 4pm, 5pm

Duration of the Aquarium Trek activity: 30 minutes, from which 10 minutes are for introduction and 20 minutes in the water.  

Please check the Cancun Interactive Aquarium website for up-to-date opening times.  

Reservations required

Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.

Getting there

Address

Blvd. Kukulcan Km. 12.5 Hotel Zone

Cancun, 77500

MX

Glow on the go facial by Adore MediSpa Cancun

For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.

Glow on the go facial by Adore MediSpa Cancun tickets help

Simply ask our help team if you have any questions.

 

 

Getting in: turn up to your appointment and show your pass.

Please note: arrive 15 minutes before your scheduled appointment to complete the consultation forms. 

Cancellations: Must be 48-hour cancellation notice prior to your scheduled appointment.

Hours of Operation

Daily: 11AM - 7PM

 

Reservations required

Reservation Instructions: Please email [email protected] or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).

Phone

+52 998 231 7304

Getting there

Address

Local A 23 Marina Town Center Cancún, Blvd. Kukulcan, Puerto Juarez, Zona Hotelera

Cancun, 77500

MX

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