Pass perk

• Go City customers will receive 10% off at the official Aquaworld Boutique.

For more information, visit the official Jungle Tour website.

Getting in

Present your pass at the entrance.

Please note

• This attraction is only valid once during the lifetime of your pass. 
• A $20 marine park/dock fee must be paid at check-in. A portion of the fee goes towards the conservation of MUSA. 
• Not suitable for pregnant women. 

Hours of Operation

Reservations required

Getting there

Address

For more information, visit Dolphin Discovery-Isla Mujeres' website.

Getting in: show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.

Please note: This attraction cannot be combined with Royal Garrafon Natural Reef Park Adventure and be done on the same day due to location restraints.

• A $15 dock and sea life preservation fee is due at check-in for this activity.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit Parasailing Adventure in Cancun website.

Getting in

Just show your pass at check-in.

Tips for parasailing in Cancun

• Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.
• If you plan on getting wet, make sure to bring a towel and swimsuit.
• Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.
• Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.

Hours of Operation

Getting there

Address

For more information, visit the Sky Wheel Cancun website.

Getting in: present your pass at the admissions booth.

Hours of Operation

Getting there

Address

For more information, visit the Columbus Cancun Cruise website.

Getting in: just show your pass on arrival to be scanned for entry. 

Please note:

• This offer is valid once during the lifetime of your pass.
• A $15 dock and sea life preservation fee is due at check-in for this activity.
• This is an adult-only cruise.
• For the vegan menu, a booking is required.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Reef, Turtle and Shipwreck Snorkeling Tour website.

Reservation instructions: you can arrive for your experience day-of, or you can make a reservation (optional). If you are going to make a reservation, requests can be made via email to [email protected] or call: USA & Canada: 1 (800) 247-1641 at least 12 hours in advance. Worldwide: 52 998 234 0870 OR +52 998 234 0871. Please provide the date of the tour, hotel details for pick up, and your pass number(s) when requesting the reservation.

Getting in: present your pass on arrival. 

Please note

• Round trip transportation is included within Cancun area.
• Your tour includes a "Classic Snorkel Tube" and you can upgrade to a "Semi-Dry Snorkel Tube" for an extra $10 USD
• A dock fee and reef conservation tax (total $15.00 USD per person) are due at check-in. 
• Wear a swimsuit and bring a change of clothes to switch into at the end of your tour.
• Apply sunscreen prior to departure.

Hours of Operation

Getting there

Address

For more information, visit the Open Bar at Congo Bar Cancun website. 

Getting in: Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.

For more information, visit the Open Bar at Congo Bar Cancun website. 

Hours of Operation

Getting there

Address

For more information, visit the Tulum Express Tour with hotel pickup.

Tulum Express Tour tickets help

Simply ask our help team if you have any questions. 

Getting In: just show your pass upon arrival at the Tulum Express Tour with hotel pickup and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Please Note: hotel pickup is included in Cancun, Riviera Maya, and Playa del Carmen.

Tips for taking the Tulum Express Tour

• Wear comfortable clothes and shoes.
• Pack a swimsuit and sunscreen.
• Bring a camera for those beautiful sights. 

Hours of Operation

Reservations required

Getting there

Address

Please note

• A $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.
• This attraction cannot be combined with Dolphin Encounter with lunch in Isla Mujeres and be done on the same day due to location restraints.

For more information, visit the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres website.

Getting In
Just show your pass at the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres admission counter and you're in.

Meeting Point:
Playa Langosta. Must arrive 30 minutes before departure time. Operations days are Tuesday to Sunday.

Departure Schedule:
Cancún to Isla Mujeres: 9AM
Isla Mujeres to Cancún: 5.30PM

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Coba and Cenote Swim with Lunch Tour website. 

Getting in

Show your pass and booking confirmation when you get picked up for the trip.

Please note: 

• The tour includes AC transportation, entrance fees to ruins and the Tankach Ha cenote, plus a buffet lunch.
• The tour takes 4 hours approximately plus transportation time.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Ventura Pass at Ventura Park website. 

Getting in: present your pass at the ticket office. 

Hours of Operation

Getting there

Address

For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.

Glow on the go facial by Adore MediSpa Cancun tickets help

Simply ask our help team if you have any questions.

Getting in: turn up to your appointment and show your pass.

Please note: arrive 15 minutes before your scheduled appointment to complete the consultation forms. 

Cancellations: Must be 48-hour cancellation notice prior to your scheduled appointment.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Coco Bongo Beach Party website.

Getting in

Please show your pass and an official form of identification proving you are 18 years of age or older.

Hours of Operation

Getting there

Address

For more information, visit the SUP Cancun website. 

Getting in

Your pass will be scanned upon arrival on the day of the tour.

The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool.

Pass perk

You'll receive digital souvenir pictures & videos from your tour experience 

Hours of Operation

Reservations required

Getting there

Address

For more information, visit Dolphin Encounter and Maroma beach club access website.

Getting in

Present your pass at check-in

Please note:

• The use of a life jacket is required in all water programs.
• For security reasons, the use of cameras in the water is not allowed, professional photos will be available for sale.

Not included: 

• Ground transportation service to our facilities. (Request your transportation by email to [email protected]or by phone 48 hours before the program at an additional cost depending on your hotel's location)
• Photos of your experience with the dolphins
• Other activities in Maroma
• Beverages.

Hours of Operation

Getting there

Address

For more information, visit the Aquaworld website.

Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.

Getting In: present your pass at check-in for your tour.

Please note: pregnant women are not permitted on the ride. This excursion does NOT Include $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

Hours of Operation

Getting there

Address

For more information, visit the Paradise SubSee Excursion at Paraiso Nizuc website.

Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.

Getting in: present your pass at check-in for your tour.

Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

Please note: pregnant women are not permitted on the ride. Entry does not include; $20 USD marine park/ dock fee – A portion of your fee is destined to conservation of MUSA.

Hours of Operation

Getting there

Address

Please note:

• A minimum of 2 adults are required for this activity. 

• Each adult must have a pass to participate, children are free. 

• You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on. 

For more information, visit the Photo Session on the Beach website.

Getting in: look for Cristina wearing a white top with her Cristina Sardaneta Photography logo on it. Present your pass for scanning. 

Both locations are very easy to get to and are near bus stops.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Albatros Catamaran Sailing "Plus"  website.

Albatros Catamaran Sailing Adventure "Plus" tickets help

Simply ask our help team if you have any questions.

Getting in: present your pass at the check-in

Please note: a $20 USD per person Sea Life Preservation and Dock fee is not included and must be paid at the time of boarding directly at the dock. Anyone under 4 years old is free.

Hours of Operation

Getting there

Address

For more information, visit the 30-Minute Waverunner Rental Lagoonside website.

Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.

Getting In: you can arrive on the day for your experience or you can make a reservation (optional).

Reservation Instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention Go City, the name of the tour, and provide your pass number(s). You must have your pass on the day of your reservation.

Please Note: pregnant women are not permitted on the ride. This excursion does NOT include a $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

Hours of Operation

Getting there

Address

For more information, visit the Extreme Adventure Cancun website.

Getting in: follow the booking instructions and then simply show your pass at the Extreme Adventure Puerto Morelos Snorkel upon arrival and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Cancun snorkeling transportation

Transportation to/from your hotel to the dock can be booked at the time of reservation and is included with your pass.

Tips for the Extreme Adventure Puerto Morelos Snorkel 

• Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.
• Bring towels for your use.
• Bring local currency cash. 

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Dancer Cruise website.

Dancer Cruise Cancun with Snorkeling tickets help

Simply contact our help team if you have any questions.

Getting In: redeem your pass at the box office at the Dancer Cancun window in the Playa Linda building.

Follow the reservation instructions above and show your pass at the Dancer Cruise Cancun with Snorkeling admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Aquaworld website.

Pass perk

• Go City customers will receive 10% off at the official Aquaworld Boutique.

Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention that you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

Getting in: just show your pass at the Aquaworld check-in and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Please note: pregnant women are not permitted on the ride. This excursion does NOT include; $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

Hours of Operation

Getting there

Address

FAQs

Q. What are some popular shopping areas in Playa del Carmen?
A. Fifth Avenue (Quinta Avenida) and Paseo del Carmen are popular shopping areas in Playa del Carmen.

Q. Are there any local artisan markets in Playa del Carmen?
A. Yes, there are local artisan markets like the El Pueblito Market and the Playa del Carmen Artisan Market where you can find handmade crafts and souvenirs.

Q. Are there any malls in Playa del Carmen?
A. Yes, there are several malls in Playa del Carmen, including Quinta Alegría and Plaza Las Américas, where you can find a variety of shops and boutiques.

Q. What are some recommended stores for buying beachwear in Playa del Carmen?
A. Stores like Coco Bay, Swim Mart, and La Bikineria offer a wide selection of beachwear in Playa del Carmen.

Q. Are there any duty-free shops in Playa del Carmen?
A. Yes, there are duty-free shops located in the downtown area of Playa del Carmen where you can shop for tax-free items such as liquor, perfume, and cosmetics.

Q. Is bargaining or haggling common in Playa del Carmen?
A. While it's not as common as in some other countries, bargaining or haggling is possible in certain situations, especially at local markets and with street vendors.

Getting In

Present your pass on arrival. 

Please note: sFifth Avenue is a very popular tourist strip, please be aware that it will be busy and full of people – stay with your guide.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Cancun Interactive Aquarium website.

Getting in

Show your pass at the Interactive Aquarium Cancun admission counter for entry.

Pass perk

Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Fred's House website.

$20 included credit for drinks at Fred's House tickets help

Simply ask our help team if you have any questions.

Getting In: please present your pass upon arrival.

Hours of Operation

Getting there

Address

Ripley's Believe It Or Not, Cancun tickets help
Ask our help team if you have any questions.

Getting in: just show your pass at the ticket desk when you enter, and you're good to go! 

Hours of Operation

Getting there

Address

For more information, visit Dolphin Encounter at Akumal website.

Dolphin Encounter at Akumal tickets help

Simply ask our help team if you have any questions.

Getting In: present your pass at check-in.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Flowrider at AquaWorld website.

Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.

Getting in: present your pass at check-in for your tour.

Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada: 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

Hours of Operation

Getting there

Address

Shopping Tour in Cancun tickets help

Simply ask our help team if you have any questions.  

Getting in: present your pass upon arrival. 

Please note: both shopping plazas are popular places for tourists, so be aware that it may get crowded during peak times of the day.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit the Isla Mujeres ferry from Cancun website.

Getting In

Present your pass at check-in.

Follow the reservation instructions above and show your Go Cancun pass at the Isla Mujeres Discovery Sail admission counter and you're in – there's no need to purchase individual tickets at any of the Canun attractions included on your pass. 

Please Note: a $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.

Hours of Operation

Reservations required

Getting there

Address

For more information, visit Adore MediSpa Cancun's website.

Getting in: arrive 15 minutes prior to your appointment in order to complete a consultation form and show your pass.

Cancellations: you can cancel up to 48 hours prior to your scheduled appointment.

Hours of Operation

Reservations required

Getting there

Address

For more information please see the Tulum Brewery website.

Getting in

Just show your pass when you arrive for your pre-booked tour. 

Hours of Operation

Reservations required

Getting there

Address

For more information please see the Tulum Brewery website.

Getting in

Just show your pass when you arrive for your pre-booked tour. 

It's recommended to arrive 15 minutes before the reservation.

Hours of Operation

Reservations required

Getting there

Address

For more information, head to the official website.

Getting in: please show your pass and your reservation upon arrival.

Pass perk
Go City passholders will receive $15 cashback towards food and drinks in the restaurant or gift shop.

Hours of Operation

Reservations required

Getting there

Address