Cancun Guidebook

Jungle Tour Speedboat & Snorkeling in Cancun + Dock Fee

For more information, visit the official Jungle Tour website.

Getting in

Present your pass at the entrance.

  • This attraction is only valid once during the lifetime of your pass.

  • Not suitable for pregnant women.

Please note!

Please reference 'Go City Jungle Tour Speedboat' when making your booking

  • Go City customers will receive 10% off at the official Aquaworld Boutique.

Hours of Operation

Daily: 9AM, 12PM and 2:30PM

Reservations required

Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!

Phone

1-866-210-1236 (US/CAN) or +52 (554) 166-3092

Getting there

Address

Boulevard Kukulcan km 15.3, Zona Hotelera

Cancun, 77500

MX

Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres

For more information, visit Dolphin Discovery-Isla Mujeres' website.

Getting in

Show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.

Please note!

  • 15% off Dolphin Discovery Official Boutique.

    10% off on the purchase of any photo package.

Hours of Operation

Open daily

  • Ferry departs from Cancun: 9AM
  • Ferry returns from Isla Mujeres: 5:30PM. You will arrive in Cancun after 6PM

Dolphin encounters take place at 10:30AM, 12PM, 1:30PM and 3:30PM.

Please note: please arrive 30 minutes before departure time to Playa Langosta Pier to make time for check-in. 

Reservations required

Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Please reference 'Go City Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360  (worldwide)

Getting there

Address

Kukulcan Boulevard

Cancun, 77500

MX

ATV, Zipline & Cenote Half Day with Transportation

For more information, please visit the Extreme Adventure Park website.

Getting in

Your pass will be scanned upon arrival on the day of the tour.

  • This experience is not recommended for pregnant travelers, those with back problems, or those with heart conditions.

  • You must be 18+ to drive ATV single and must be 16+ to drive ATV accompanied by an adult.

  • ATV insurance is included in the price of your experience.

Visitor tips

We recommend bringing a bathing suit, towel(s), sunscreen and a change of clothes.

Please note!

  • Maximum weight allowed on the ziplines 130 kg/ 286 lb. Maximum waist size allowed on the ziplines 1.24 m / 49 in.

Hours of Operation

Daily:
First tour: 9:30AM – 1:30PM
Second tour: 1:30PM – 5:30PM

Reservations required

Reservations are required at least 24 hours in advance. Please reserve your tour online via this booking link. A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

Website

https://widgets.bokun.io/online-sales/1e6b5f4a-008a-4afb-879f-7a26209e23e6/experience/908795?partialView=1

Getting there

Address

KM 19.1 Quintana Roo Puerto Morelos - Leona Vicario,

77580 Puerto Morelos, MX

Cancun, 77580

Parasailing Adventure in Cancun

For more information, visit Parasailing Adventure in Cancun website.

Getting in

Just show your pass at check-in.

Visitor tips

  • Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.

  • If you plan on getting wet, make sure to bring a towel and swimsuit.

  • Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.

  • Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.

Hours of Operation

Open daily from 9AM - 5PM. (Last parasail at 4.45PM).

Closings & Holidays

Open year-round, weather permitting.

Getting there

Address

Marina Adventure Bay No.2

Boulevard Kukulkan Km 6.5 Playa Tortugas,

Zona Hotelera, 77500

MX

Sky Wheel Cancun

For more information, visit the Sky Wheel Cancun website.

Getting in

Present your pass at the admissions booth.

Hours of Operation

Daily: 1PM - 10PM

Getting there

Address

La Isla, Zona Hotelera

Cancun, 77500

MX

Columbus Romantic Dinner Cruise with Steak or Veggie Option + Dock Fee

For more information, visit the Columbus Cancun Cruise website.

Getting in

Just show your pass on arrival to be scanned for entry.

  • This offer is valid once during the lifetime of your pass.

  • This is an adult-only cruise.

  • For the vegan menu, a booking is required.

Please note!

  • 15% off Dolphin Discovery Official Boutique across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.

    10% off on the purchase of any photo package across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.

    Discount applies to all merchandise and photo packages.

Hours of Operation

Daily:

Sunset Cruise: 5:30PM
Moonlight Cruise: 8:30PM

Please note: please arrive 30 minutes before departure time to make time for check-in. 

Reservations required

Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.

For the vegetarian or vegan menu, a booking is required.

Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance. Please reference 'Go City Columbus Romantic Dinner Cruise Veggie Option, and remember to let Dolphin Discovery know your pass number(s).

Getting there

Address

Aquatours Marina

Blvd. Kukulcán Km 6.5, Zona Hotelera

Cancun, 77500

MX

Open Bar at Congo Bar Cancun

For more information, visit the Open Bar at Congo Bar Cancun website.

Getting in

Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.

Hours of Operation

Daily: 8:30PM - 3AM

Getting there

Address

Punta Nizuc - Cancún 210

Punta Cancun, Zona Hotelera

Cancun, 77500

MX

Coco Bongo Beach Party

For more information, visit the Coco Bongo Beach Party website.

Getting in

Please show your pass and an official form of identification proving you are 18 years of age or older.

With us, there are no entry fees on the day – all you've got to do is show your pass.

Hours of Operation

Tuesday - Sunday: 1PM - 8PM

 

Closings & Holidays

Closed on Mondays.

Getting there

Address

Blvd. Kukulcan 30

Punta Cancun

Cancun, 77500

MX

Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour

For more information, visit the SUP Cancun website.

Getting in

Your pass will be scanned upon arrival on the day of the tour.

Please note!

The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.

  • You'll receive digital souvenir pictures & videos from your tour experience 

Hours of Operation

Daily tours: 7 AM, 9 AM and 11 AM

Please arrive 15 minutes before the scheduled tour departure.

Reservations required

Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52 998 241 6443. Please mention Go City, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.

Phone

+52 1 998 241 6443

Getting there

Address

Boulevard Kukulkan, Km 5, Hotel Zone

The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool

Cancun, 77500

MX

Selvatica Park Extreme Canopy Zipline Tour

For more information, visit the Selvatica Park Extreme Canopy Zipline Tour website.

Getting in

Please present your pass at the ticket office.

Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.

Please note!

    • Zipliners max waist size: 47’’ / 120 cm
    • Tarzania min. weight: 45 kg / 99 lb
    • Tarzania max. weight: 110 kg / 243 lb

FAQs

Are there any height or weight requirements for the zip line activities?

Yes, the restrictions are listed below.

  • Zipliners max waist size:  47’’ / 120 cm 
  • Tarzania min. weight: 45 kg / 99 lb 
  • Tarzania max. weight: 110 kg / 243 lb

Hours of Operation

Tour times: 9AM, 10.30AM, 12PM and 1.30PM

Duration: 4 hours

Reservations required

To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) No reservations required if you provide your own transportation.

Getting there

Address

Ruta de los cenotes Km 18 Carretera

Quintana Roo Puerto Morelos - Leona Vicario

Puerto Morelos, 77580

MX

Photo Session on the Beach

For more information, visit the Photo Session on the Beach website.

Getting in

Look for Cristina wearing a white top with her Cristina Sardaneta Photography logo on it. Present your pass for scanning. Both locations are very easy to get to and are near bus stops.

  • A minimum of 2 adults are required for this activity.

  • Each adult must have a pass to participate, children are free.

  • You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on.

Visitor tips

  • Playa Marlin – this beautiful beach offers clear views of the ocean with some areas of vegetation.

  • Playa Forum – in addition to gorgeous waterfront views, Playa Forum also offers a rocky cliff area great for pensive shots.

  • Morning photo sessions – the light is stronger in the morning and the water often looks bluer because of the reflection

  • Late afternoon/sunset photo sessions – the light will be softer and the ocean becomes a darker blue. If you time it right, you can get the perfect shot of the sun resting on the water.

Please note!

  • A minimum of 2 adults are required for this activity.

  • Each adult must have a pass to participate, children are free.

  • You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on.

    Hours of Operation

    Daily: 6AM - 7PM

    Reservations required

    Please reserve your spot at least 12 hours in advance. Requests can be made via email to [email protected] or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.

    Phone

    + 52 1 998 214 3213

    Getting there

    Address

    Playa Forum -Blvd Kukulcan Km. 9.5, Zona Hotelera, Cancún (Meeting point: Outside of Coco Bongo)

    Playa Marlin - Blvd Kukulcan Km 13.5 Lote 24 S/N, Zona Hotelera, Cancún, (Meeting point: main entrance behind Kukulcan Plaza.)

    Cancun, 77500

    MX

    Aquarium Trek & Cancun Interactive Aquarium

    For more information, visit the Cancun Interactive Aquarium website.

    Getting in

    Show your pass at the Interactive Aquarium Cancun admission counter for entry. 

    Please note!

    • Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience

    Hours of Operation

    Interactive Aquarium: Every day: 9:30AM - 8PM

    Aquarium Trek: Every day: 11am, 12pm, 1pm, 3pm, 4pm, 5pm

    Duration of the Aquarium Trek activity: 30 minutes, from which 10 minutes are for introduction and 20 minutes in the water.  

    Please check the Cancun Interactive Aquarium website for up-to-date opening times.  

    Reservations required

    Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.

    Getting there

    Address

    Blvd. Kukulcan Km. 12.5 Hotel Zone

    Cancun, 77500

    MX

    Glow on the go facial by Adore MediSpa Cancun

    For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.

    Getting in

    Turn up to your appointment and show your pass.

    Arrive 15 minutes before your scheduled appointment to complete the consultation forms.

    Hours of Operation

    Daily: 11AM - 7PM

     

    Reservations required

    Please email [email protected] or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).

    Phone

    +52 998 231 7304

    Getting there

    Address

    Local A 23 Marina Town Center Cancún, Blvd. Kukulcan, Puerto Juarez, Zona Hotelera

    Cancun, 77500

    MX

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