Cancun Guidebook
Chichen Itza & Valladolid Roundtrip Transportation
Getting in: show your pass at the entrance.
Please note: entrance to Chichén Itzá is not included and an additional fee of 643 pesos is required by the Mexican Government.
Hours of Operation
Tours run on Daily. Specific morning pick-up times will be provided once your reservation is confirmed.
Reservations required
Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit.
Phone
Getting there
Address
Carr. Costera del Golfo 5009,
Yucatán, 97757
MX
Jungle Tour Speedboat in Cancun
Pass perk
- Go City customers will receive 10% off at the official Aquaworld Boutique.
For more information, visit the official Jungle Tour website.
Getting in
Present your pass at the entrance.
Please note
- This attraction is only valid once during the lifetime of your pass.
- A $20 marine park/dock fee must be paid at check-in. A portion of the fee goes towards the conservation of MUSA.
- Not suitable for pregnant women.
Hours of Operation
Daily: 9AM, 12PM and 2:30PM
Reservations required
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!
Please reference 'Go City Jungle Tour Speedboat' when making your booking
Phone
Getting there
Address
Boulevard Kukulcan km 15.3, Zona Hotelera
Cancun, 77500
MX
Dolphin Encounter with lunch in Isla Mujeres
For more information, visit Dolphin Discovery-Isla Mujeres' website.
Getting in: show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.
Please note: This attraction cannot be combined with Royal Garrafon Natural Reef Park Adventure and be done on the same day due to location restraints.
- A $15 dock and sea life preservation fee is due at check-in for this activity.
Hours of Operation
Open daily
- Ferry departs from Cancun: 9AM
- Ferry returns from Isla Mujeres: 5:30PM. You will arrive in Cancun after 6PM
Dolphin encounters take place at 10:30AM, 12PM, 1:30PM and 3:30PM.
Please note: please arrive 30 minutes before departure time to Playa Langosta Pier to make time for check-in.
Reservations required
Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.
Please reference 'Go City Dolphin Encounter & lunch Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).
Phone
Getting there
Address
Kukulcan Boulevard
Cancun, 77500
MX
Parasailing Adventure in Cancun
For more information, visit Parasailing Adventure in Cancun website.
Getting in
Just show your pass at check-in.
Tips for parasailing in Cancun
- Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.
- If you plan on getting wet, make sure to bring a towel and swimsuit.
- Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.
- Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.
Hours of Operation
Open daily from 9AM - 5PM. (Last parasail at 4.45PM).
Closings & Holidays
Open year-round, weather permitting.
Getting there
Address
Marina Adventure Bay No.2
Boulevard Kukulkan Km 6.5 Playa Tortugas,
Zona Hotelera, 77500
MX
Sky Wheel Cancun
Getting in: present your pass at the admissions booth.
Hours of Operation
Daily: 2 PM - 11 PM
Getting there
Address
La Isla, Zona Hotelera
Cancun, 77500
MX
Columbus Romantic Dinner Cruise with Steak or Veggie Option
For more information, visit the Columbus Cancun Cruise website.
Getting in: just show your pass on arrival to be scanned for entry.
Please note:
- This offer is valid once during the lifetime of your pass.
- A $15 dock and sea life preservation fee is due at check-in for this activity.
- This is an adult-only cruise.
- For the vegan menu, a booking is required.
Hours of Operation
Daily:
Sunset Cruise: 5:30PM
Moonlight Cruise: 8:30PM
Please note: please arrive 30 minutes before departure time to make time for check-in.
Reservations required
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.
-
For the vegetarian or vegan menu, a booking is required.
Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).
Phone
Getting there
Address
Aquatours Marina
Blvd. Kukulcán Km 6.5, Zona Hotelera
Cancun, 77500
MX
Interactive Aquarium Cancun
Cancun Aquarium FAQs
Q. Can visitors touch and interact with the marine animals at Interactive Aquarium Cancun?
A. Yes, visitors have the unique opportunity to touch and interact with certain marine animals under the supervision of trained staff, providing a hands-on and educational experience.
Q. Is there parking available for visitors at Interactive Aquarium Cancun?
A. Yes, there is convenient parking available for visitors, ensuring a hassle-free experience and easy access to the aquarium.
Q. Can visitors find dining options inside Interactive Aquarium Cancun?
A. Indeed, there are dining options within the premises of Interactive Aquarium Cancun, allowing visitors to savor delicious meals while surrounded by the captivating marine environment.
Q. Is Interactive Aquarium Cancun suitable for children?
A. Absolutely! Interactive Aquarium Cancun is a fantastic destination for children, providing an engaging and educational experience that allows them to connect with marine life and foster a love for nature.
For more information, visit the Interactive Aquarium Cancun website
Getting in
Show your pass at the Interactive Aquarium Cancun admission counter.
Pass perk
Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience.
Hours of Operation
Monday - Sunday: 9:30AM - 8PM
Closings & Holidays
Open 365 days a year.
Getting there
Address
Blvd. Kukulcan Km. 12.5 Hotel Zone
Cancun, 77500
MX
Reef, Turtle and Shipwreck Snorkeling Tour
For more information, visit the Reef, Turtle and Shipwreck Snorkeling Tour website.
Reservation instructions: you can arrive for your experience day-of, or you can make a reservation (optional). If you are going to make a reservation, requests can be made via email to [email protected] or call: USA & Canada: 1 (800) 247-1641 at least 12 hours in advance. Worldwide: 52 998 234 0870 OR +52 998 234 0871. Please provide the date of the tour, hotel details for pick up, and your pass number(s) when requesting the reservation.
Getting in: present your pass on arrival.
Please note
- Round trip transportation is included within Cancun area.
- Your tour includes a "Classic Snorkel Tube" and you can upgrade to a "Semi-Dry Snorkel Tube" for an extra $10 USD
- A dock fee and reef conservation tax (total $15.00 USD per person) are due at check-in.
- Wear a swimsuit and bring a change of clothes to switch into at the end of your tour.
- Apply sunscreen prior to departure.
Hours of Operation
Daily: 7AM, 9AM, 12PM, 2.30PM and 5PM.
Getting there
Address
Carr. a Punta Sam 05-Mz.2
Sm.80
Cancun, 77520
MX
Open Bar at Congo Bar Cancun
For more information, visit the Open Bar at Congo Bar Cancun website.
Getting in: Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.
For more information, visit the Open Bar at Congo Bar Cancun website.
Hours of Operation
Daily: 8:30PM - 3AM
Getting there
Address
Punta Nizuc - Cancún 210
Punta Cancun, Zona Hotelera
Cancun, 77500
MX
Tulum Express Tour with hotel pickup
For more information, visit the Tulum Express Tour with hotel pickup.
Tulum Express Tour tickets help
Simply ask our help team if you have any questions.
Getting In: just show your pass upon arrival at the Tulum Express Tour with hotel pickup and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass.
Please Note: hotel pickup is included in Cancun, Riviera Maya, and Playa del Carmen.
Tips for taking the Tulum Express Tour
- Wear comfortable clothes and shoes.
- Pack a swimsuit and sunscreen.
- Bring a camera for those beautiful sights.
Hours of Operation
Monday, Tuesday, Friday & Saturday
Pick up from: Cancun: 7 AM - 7:30 AM, Playa del Carmen: 8 AM - 8:30 AM, Riviera Maya: 8:30 AM - 9 AM
Return to hotels: Cancun: 1 PM, Playa del Carmen: 12 PM, Riviera Maya: 11 AM
Reservations required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Phone
Getting there
Address
Hotel pick-up
Zona Hotelera Tulum
Tulum, 77765
MX
Royal Garrafon Natural Reef Park Adventure in Isla Mujeres
Please note
- A $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.
- This attraction cannot be combined with Dolphin Encounter with lunch in Isla Mujeres and be done on the same day due to location restraints.
For more information, visit the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres website.
Getting In
Just show your pass at the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres admission counter and you're in.
Meeting Point:
Playa Langosta. Must arrive 30 minutes before departure time. Operations days are Tuesday to Sunday.
Departure Schedule:
Cancún to Isla Mujeres: 9AM
Isla Mujeres to Cancún: 5.30PM
Hours of Operation
Every day except Monday: 9 AM ferry departure from Cancun to Isla Mujeres. 5:30 PM ferry departure from Isla Mujeres to Cancun.
Please arrive at least 30 minutes prior to your ferry service.
Closings & Holidays
Closed Monday
Reservations required
Reservations are not mandatory but recommended. If you would like to make a reservation, requests can be made at least 24 hours in advance by phone:
Toll-free from the USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200
Or, by email at [email protected]
All requests should include mention of Go City, Royal Garrafon
Getting there
Address
Playa Langosta Pier
Blvd. Kukulcán Km 6.5, Zona Hotelera
Cancun, 77500
MX
"Get Up and Go" Catamaran Sail to Isla Mujeres
For more information, visit the Albatros Catamarans website.
"Get Up and Go" Catamaran Sail to Isla Mujeres tickets help
Simply ask our help team if you have any questions.
Getting in: present your pass at the check-in
Please note: a $20 USD per person Sea Life Preservation and Dock fee is not included and must be paid at the time of boarding directly at the dock. Anyone under 4 years old is free.
Tips for taking the "Get Up and Go" Catamaran Sail to Isla Mujeres
- Wear comfortable clothes and shoes and pack a swimsuit.
- Apply sunscreen before departure.
- Transportation to Albatros Marina is not included but can be arranged for an additional fee.
- Photos of your snorkeling and sailing experience can be purchased at the end of your trip.
Hours of Operation
Daily: 10 AM - 5 PM
It's recommended that you get to the marina by 9:30 AM for a 10 AM departure.
Getting there
Address
km 3.5 Blvd. Kukulcan
Kukulcan Boulevard, Zona Hotelera
Cancun, 77500
MX
Coba and Cenote Swim with Lunch Tour
For more information, visit the Coba and Cenote Swim with Lunch Tour website.
Getting in
Show your pass and booking confirmation when you get picked up for the trip.
Please note:
- The tour includes AC transportation, entrance fees to ruins and the Tankach Ha cenote, plus a buffet lunch.
- The tour takes 4 hours approximately plus transportation time.
Hours of Operation
Tours on Wednesday. Specific morning pick-up will be provided once your reservation is confirmed.
Reservations required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Phone
Getting there
Address
Chanchen 1, Cobá
Cancun, 77500
MX
Ventura Pass at Ventura Park
For more information, visit the Ventura Pass at Ventura Park website.
Getting in: present your pass at the ticket office.
Hours of Operation
Thursday - Sunday: 10AM - 5PM
Closings & Holidays
Monday - Wednesday
Getting there
Address
Blvd. Kukulcan Km. 25 Hotel Zone
Cancun, 77500
MX
Snorkel in Musa Nizuc plus Subsee Experience
For more information, visit the Aquaworld website.
Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.
Getting In: present your pass at check-in for your tour.
Please note: pregnant women are not permitted on the ride. This excursion does NOT Include $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.
Hours of Operation
Daily: 10AM, 11AM, 12PM, 1PM, 2PM. The tour has an approximate duration of 4 hours.
Getting there
Address
Boulevard Kukulcan km 15.3
Zona Hotelera
Cancun, 77500
MX
Extreme Canopy Tour at Selvatica Park
For more information, visit the Extreme Canopy Tour at Selvatica Park website.
How to get your Extreme Canopy Tour at Selvatica Park tickets
Just show your pass at the Extreme Canopy Tour at Selvatica Park admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass.
Getting In: please present your pass at the ticket office.
Please Note: Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.
Hours of Operation
Tour times: 9AM, 10.30AM, 12PM and 1.30PM
Duration: 4 hours
Reservations required
To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.
Phone
Getting there
Address
Ruta de los cenotes Km 18 Carretera
Quintana Roo Puerto Morelos - Leona Vicario
Puerto Morelos, 77580
MX
Paradise SubSee Excursion at Paraiso Nizuc
For more information, visit the Paradise SubSee Excursion at Paraiso Nizuc website.
Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.
Getting in: present your pass at check-in for your tour.
Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.
Please note: pregnant women are not permitted on the ride. Entry does not include; $20 USD marine park/ dock fee – A portion of your fee is destined to conservation of MUSA.
Hours of Operation
Monday - Sunday: 10AM, 11AM, 12PM, 1PM, 2PM
Getting there
Address
Boulevard Kukulcan km 15.3, Zona Hotelera
Cancun, 77500
MX
Extreme Adventure Puerto Morelos Snorkel
For more information, visit the Extreme Adventure Cancun website.
Getting in: follow the booking instructions and then simply show your pass at the Extreme Adventure Puerto Morelos Snorkel upon arrival and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass.
Cancun snorkeling transportation
Transportation to/from your hotel to the dock can be booked at the time of reservation and is included with your pass.
Tips for the Extreme Adventure Puerto Morelos Snorkel
- Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.
- Bring towels for your use.
- Bring local currency cash.
Hours of Operation
Daily: 9:30 AM and 1:30 PM
Pick-up time to be confirmed at time of booking.
Duration of the tour: 4 hours plus transit times to/from hotels.
Closings & Holidays
December 25 & January 1
Reservations required
Reservations are required at least 24 hours in advance, please reserve your tour online.
A representative from Extreme Adventure will reach out to confirm your hotel pick-up time. Making your reservation will remove one of your choices from the pass. You can cancel your reservation 48 hours in advance.
Please Note:
-
A dock fee ($10 USD) will be collected at the time of check-in. Your pass numbers will be required to hold your reservation.
-
The use of life jackets is required in all water programs.
Website
Getting there
Address
Cancun Extreme Adventure Park
152 Leona Vicario
Cancun, 77500
MX
Dancer Cruise Cancun with Snorkeling
For more information, visit the Dancer Cruise website.
Dancer Cruise Cancun with Snorkeling tickets help
Simply contact our help team if you have any questions.
Getting In: redeem your pass at the box office at the Dancer Cancun window in the Playa Linda building.
Follow the reservation instructions above and show your pass at the Dancer Cruise Cancun with Snorkeling admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass.
Hours of Operation
Departs Cancun from Playa Linda in the Hotel Zone at 9AM
Closings & Holidays
Cruises run 2 to 3 times a week; please check ahead for availability.
Reservations required
Reservations required at least 48 hours in advance. Request can be made by emailing [email protected] or calling +52 998 849 5809 or +52 998 849 5812. Please provide your pass number(s) at the time of reservation.
Please Note: a $20 dock and sea life preservation fee is due at check-in for this activity.
Phone
Getting there
Address
Blvd. Kukulcan Km 4.5
El Embarcadero Playa Linda Local E-4
Cancun, 77500
MX
Underwater Museum Snorkel at Paraiso Nizuc
For more information, visit the Aquaworld website.
Pass perk
- Go City customers will receive 10% off at the official Aquaworld Boutique.
Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention that you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.
Getting in: just show your pass at the Aquaworld check-in and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass.
Please note: pregnant women are not permitted on the ride. This excursion does NOT include; $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.
Hours of Operation
Daily: 9AM, 11AM, 1PM
Getting there
Address
Aquaworld Marina
Boulevard Kukulcan km 15.3
Cancun, 77500
MX
Shopping Tour in Playa del Carmen
FAQs
Q. What are some popular shopping areas in Playa del Carmen?
A. Fifth Avenue (Quinta Avenida) and Paseo del Carmen are popular shopping areas in Playa del Carmen.
Q. Are there any local artisan markets in Playa del Carmen?
A. Yes, there are local artisan markets like the El Pueblito Market and the Playa del Carmen Artisan Market where you can find handmade crafts and souvenirs.
Q. Are there any malls in Playa del Carmen?
A. Yes, there are several malls in Playa del Carmen, including Quinta Alegría and Plaza Las Américas, where you can find a variety of shops and boutiques.
Q. What are some recommended stores for buying beachwear in Playa del Carmen?
A. Stores like Coco Bay, Swim Mart, and La Bikineria offer a wide selection of beachwear in Playa del Carmen.
Q. Are there any duty-free shops in Playa del Carmen?
A. Yes, there are duty-free shops located in the downtown area of Playa del Carmen where you can shop for tax-free items such as liquor, perfume, and cosmetics.
Q. Is bargaining or haggling common in Playa del Carmen?
A. While it's not as common as in some other countries, bargaining or haggling is possible in certain situations, especially at local markets and with street vendors.
Getting In
Present your pass on arrival.
Please note: sFifth Avenue is a very popular tourist strip, please be aware that it will be busy and full of people – stay with your guide.
Hours of Operation
Monday, Tuesday, Friday & Saturday
Reservations required
Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Phone
Getting there
Address
Calle Quinta Avenida
Playa del Carmen, 77710
MX
Shopping Tour in Cancun
Shopping Tour in Cancun tickets help
Simply ask our help team if you have any questions.
Getting in: present your pass upon arrival.
Please note: both shopping plazas are popular places for tourists, so be aware that it may get crowded during peak times of the day.
Hours of Operation
Monday, Tuesday, Friday & Saturday
Reservations required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Phone
Getting there
Address
Av. Tulum Sur Supermanzana 7,
77500 Cancún, Q.R.
Cancun, 77500
MX
Isla Mujeres Discovery Sail
For more information, visit the Isla Mujeres ferry from Cancun website.
Getting In
Present your pass at check-in.
Follow the reservation instructions above and show your Go Cancun pass at the Isla Mujeres Discovery Sail admission counter and you're in – there's no need to purchase individual tickets at any of the Canun attractions included on your pass.
Please Note: a $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.
Hours of Operation
Daily: 9 AM - 6 PM
Please arrive at least 30 minutes prior to your ferry service.
Reservations required
Reservations are recommended for this experience and can be made at least 24 hours in advance by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200
Or, by email at [email protected].
All requests should include Go City, Dolphin Catamaran, and your pass number(s).
Getting there
Address
Playa Langosta Pier
Cancun, 77500
MX
Xel-Há Park Admission & Cancun Scenic Tower
For more information, visit the Xel Há Park All-Inclusive Admission website.
Xel-Há Park Admission & Cancun Scenic Tower tickets help
Simply ask our help team if you have any questions.
Getting in: just show your pass at the Xel Há ticket office.
Tips for visiting the Xel Há Park Admission
- Children whose height ranges from 3.2 ft (1 m) to 4.5 ft (1.40 m), and children over 4.5 ft (1.40 m) but under 12 years of age, must present an ID to verify their age.
- Children must always be accompanied by an adult.
- Carry a swimsuit, water shoes, and comfortable clothing. Bring an extra change of clothes.
- Only sunblock and sunscreen containing titanium oxide and zinc oxide are allowed in the park. Otherwise, at the entrance, you will find an Information Booth where you can exchange your sunscreen for a free sample of a biodegradable product. Your sunscreen will be returned to you upon departure.
- Remember to bring cash or a credit card to purchase souvenirs, get photographs of your visit, or enjoy an optional activity.
Cancun Scenic Tower: located at El Embarcadero Isla Mujeres by Xcaret at Blvd. Kukulcán Km 4, Cancun Hotel Zone. To gain entry to the Cancun Scenic Tower you must show your Xel-Ha Park wristband at the entrance. Operation subject to weather conditions.
Hours of Operation
Xel-Há Park
Daily: 8.30AM - 6PM
Cancun Scenic Tower
Daily: 9AM - 9PM
Getting there
Address
Carretera Chetumal Puerto Juárez Km 240
Locales 1 & 2, módulo B
Cancun, 77780
MX
Chichen Itza, Cenote & Valladolid Day Trip
For more information, visit the Chichen Itza website.
Chichen Itza tickets help
Simply ask our help team if you have any questions.
Getting in: show your pass at the entrance.
Hours of Operation
Tour runs daily. Your specific morning pick-up will be provided once your reservation is confirmed.
Closings & Holidays
Reservations required
Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Phone
Getting there
Address
specific morning pick-up will be provided once your reservation is confirmed.
Chichén-Itzá, 97751
MX
Extreme Adventure Park – All Day Combo Tour
For more information, visit the Extreme Adventure Park website.
FAQs
Q. What activities are available at Extreme Adventure Park in Cancun?
A. Extreme Adventure Park offers zip-lining, ATV rides, cenote swimming, and a bungee swing.
Q. Is there an age limit for participating in the activities at Extreme Adventure Park?
A. Yes, there are age and height restrictions for certain activities, such as zip-lining and ATV rides.
Q. Do I need to bring my own equipment for the activities?
A. No, all necessary equipment for the activities will be provided by the park.
Q. Can I bring my own food and drinks into Extreme Adventure Park?
A. No, outside food and drinks are not allowed in the park, but there are restaurants and snack bars available on-site.
Getting in: your pass will be scanned upon arrival on the day of the tour.
Please note: pickup is included from locations in Cancun, Riviera Maya, Playa del Carmen, and Tulum.
We recommend bringing
- A bathing suit
- Towel(s)
- Sunscreen
- A change of clothes
- Money for shopping, tips, pictures, Reef Tax ($10.00) (a dock fee & reef tax ($10 USD) will be collected at the time of check-in).
Extreme Adventure Park Tour entry information
- All ziplines have double security cables.
- The maximum weight limit is 260 pounds/118 kilos or a waist of 49 inches.
- Activity is not possible for pregnant women, people with recent surgeries, back problems, or heart conditions.
Hours of Operation
Daily tours from 9 AM to 6 PM.
Pick-up time to be confirmed at time of booking.
Duration of the tour: 8 hours plus transit times from/to hotels.
Closings & Holidays
December 25 & January 1
Reservations required
Reservations are required at least 24 hours in advance. Please reserve your tour online.
A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.
Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit.
Website
Getting there
Address
Ruta de los Cenotes
KM. 19.2 , Puerto Morelos
Cancun, 77580
MX
Xcaret Park Admission & Cancun Scenic Tower
For more information, visit the Xcaret Park Admission website.
Xcaret Basic Park Admission tickets help
Simply ask our help team if you have any questions.
Getting in: just show your pass to your Xcaret Park admission ticket office and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass.
To gain entry to the Cancun Scenic Tower, you must show your Xcaret Park wristband at the entrance to the tower. Operation is subject to weather conditions.
Cancun Scenic Tower: Located at El Embarcadero Isla Mujeres by Xcaret at Blvd. Kukulcan Km 4, Cancun Hotel Zone.
Please note:
Tips for visiting the Xcaret Park Cancun
- Wear comfortable clothes and shoes.
- Remember to pack or wear your swimsuit.
- There is a USD $10 cost to use snorkel gear (requires a refundable deposit of USD $25).
Driving directions to Xcaret Park
If you are in Cancun Distance: 45 miles (74 km) south of Cancun International Airport, toward Tulum. Travel time: About 1 hour.
If you are in Playa del Carmen Distance: 4 miles (6 km) from Playa del Carmen toward Tulum. Travel time: 15 minutes approximately.
If you are in Tulum Distance: 35 miles (57 km) north, toward Playa del Carmen. Travel time: 45 minutes approximately.
Hours of Operation
Xcaret Park
Daily: 08:30AM - 10:30PM
Cancun Scenic tower
Daily: 9AM-9PM
Getting there
Address
Carretera Chetúmal-Puerto Juárez Kilómetro 282, Solidaridad
Playa del Carmen, 77710
MX
Xenses Park Admission & Cancun Scenic Tower
Please visit the Xenses Park website for more information.
Driving directions to Xenses Park
If you are in Cancun, Distance: 45 miles (74 km) south of Cancun International Airport, toward Tulum. Travel time: About 1 hour.
If you are in Playa del Carmen, Distance: 4 miles (6 km) from Playa del Carmen toward Tulum. Travel time: 15 minutes approximately.
If you are in Tulum, Distance: 35 miles (57 km) north, toward Playa del Carmen. Travel time: 45 minutes approximately.
Getting in: just show your pass at the ticket office and you're in.
Tips for visiting Xenses Park
- Must be 18+ of age to enter the park alone. Minors must be accompanied by an adult.
- Visitors with disabilities should always be accompanied by a family member or friend that can assist them at all times.
- Some activities are not recommended for persons with heart problems, fear of heights, claustrophobia, those who get dizzy easily, with recent surgeries, back pain, who weigh more than 300 lbs, or pregnant women. Zip-lines have a minimum height requirement of 4.5 ft and a minimum weight requirement of 88 lbs.
- Avoid using a selfie stick, a floating cane or a handler for sport cameras during the activities.
- Slip and Bird Flight activities include water areas with a depth between 3.6 and 5.6 ft. It is recommended that for these activities, children under 4.2 ft, as well as adults and children who don't know how to swim, don’t participate. Both activities are done individually.
- Bird Flight activity is recommended for children 5 years and older, as long as the harness fits them properly.
Hours of Operation
Monday – Saturday: 8.30AM to 5PM
Closings & Holidays
Sundays
Getting there
Address
Carretera Chetumal - Puerto Juárez, km 282, Municipio de Solidaridad
Playa del Carmen, 77710
MX
Tulum Beer Tasting & Brewery Tour
For more information please see the Tulum Brewery website.
Getting in
Just show your pass when you arrive for your pre-booked tour.
Hours of Operation
Tuesday, Thursday & Saturday: 11AM, 12PM, 1PM, 3PM, 4PM and 5PM.
Closings & Holidays
Sundays, Mondays, Wednesdays & Fridays.
Reservations required
Reservations are required at least 24 hours in advance.
Please visit the Tulum Cerveceria website to book your spot on a tour.
Website
Getting there
Address
Carretera Cancun - Chetumal Km 230 Frente a Parque Tankah
77789 Tulum, Q.R., Mexico
Cancun, 77789
Mexico
Tulum Brews & Bites Tour
For more information, head to the official website.
Getting in: please show your pass and your reservation upon arrival.
Pass perk
Go City passholders will receive $15 cashback towards food and drinks in the restaurant or gift shop.
Hours of Operation
Monday to Saturday: 11AM, 11:30AM, 12PM, 12:30PM, 1PM, 1:30PM, 3PM, 3:30PM, 4PM, 4:30PM, 5PM and 5:30PM.
Closings & Holidays
Sundays
Reservations required
Reservations are required at least 24 hours in advance, please click here to reserve your tour.
Website
Getting there
Address
Carretera Cancun - Chetumal Km 230 Frente a Parque Tankah
77789 Tulum, Q.R., Mexico
Cancun, 77789
Mexico
Xavage Basic Admission & Cancun Scenic Tower
For more information, visit the Xavage Park website.
Tips for visiting the Xavage Park:
- Wear comfortable clothes and shoes.
- Remember to pack or wear your swimsuit.
- Bring an extra change of clothes and a towel.
Getting in: present your pass at the ticket office for entry.
Travel time:
- Cancun - 10 to 30 minutes (depending on departure point)
- Cancun International Airport - 5 minutes
- Puerto Morelos - 15 minutes
- Playa del Carmen - 35 minutes
Hours of Operation
Tuesday to Saturday: 9AM to 5PM
Closings & Holidays
Mondays and Sundays
Getting there
Address
Carretera Chetumal - Puerto Juárez, km 338, Municipio de Benito Juárez
Cancun, 77400
MX