Cancun Guidebook

Chichen Itza & Valladolid Roundtrip Transportation

For more information, visit the Chichen Itza website.

 

 

 

Getting in: show your pass at the entrance.

Please note: entrance to Chichén Itzá is not included and an additional fee of 643 pesos is required by the Mexican Government. 

Hours of Operation

Tours run on Daily. Specific morning pick-up times will be provided once your reservation is confirmed.

Reservations required

Please email [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please note: making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit. 

Phone

+52 1 984 114 1983

Getting there

Address

Carr. Costera del Golfo 5009,

Yucatán, 97757

MX

Jungle Tour Speedboat in Cancun

Pass perk

  • Go City customers will receive 10% off at the official Aquaworld Boutique.

For more information, visit the official Jungle Tour website.

Getting in

Present your pass at the entrance.

Please note

  • This attraction is only valid once during the lifetime of your pass. 
  • A $20 marine park/dock fee must be paid at check-in. A portion of the fee goes towards the conservation of MUSA. 
  • Not suitable for pregnant women. 

 

Hours of Operation

Daily: 9AM, 12PM and 2:30PM

Reservations required

Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!

Please reference 'Go City Jungle Tour Speedboat' when making your booking

Phone

1-866-210-1236 (US/CAN) or +52 (554) 166-3092

Getting there

Address

Boulevard Kukulcan km 15.3, Zona Hotelera

Cancun, 77500

MX

Dolphin Encounter with lunch in Isla Mujeres

For more information, visit Dolphin Discovery-Isla Mujeres' website.

Getting in: show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.

Please note: This attraction cannot be combined with Royal Garrafon Natural Reef Park Adventure and be done on the same day due to location restraints.

  • A $15 dock and sea life preservation fee is due at check-in for this activity.

Hours of Operation

Open daily

  • Ferry departs from Cancun: 9AM
  • Ferry returns from Isla Mujeres: 5:30PM. You will arrive in Cancun after 6PM

Dolphin encounters take place at 10:30AM, 12PM, 1:30PM and 3:30PM.

Please note: please arrive 30 minutes before departure time to Playa Langosta Pier to make time for check-in. 

Reservations required

Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Please reference 'Go City Dolphin Encounter & lunch Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360  (worldwide)

Getting there

Address

Kukulcan Boulevard

Cancun, 77500

MX

Parasailing Adventure in Cancun

For more information, visit Parasailing Adventure in Cancun website.

Getting in

Just show your pass at check-in.

Tips for parasailing in Cancun

  • Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.
  • If you plan on getting wet, make sure to bring a towel and swimsuit.
  • Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.
  • Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.

 

Hours of Operation

Open daily from 9AM - 5PM. (Last parasail at 4.45PM).

Closings & Holidays

Open year-round, weather permitting.

Getting there

Address

Marina Adventure Bay No.2

Boulevard Kukulkan Km 6.5 Playa Tortugas,

Zona Hotelera, 77500

MX

Sky Wheel Cancun

For more information, visit the Sky Wheel Cancun website.

 

 

Getting in: present your pass at the admissions booth.

Hours of Operation

Daily: 2 PM - 11 PM

Getting there

Address

La Isla, Zona Hotelera

Cancun, 77500

MX

Columbus Romantic Dinner Cruise with Steak or Veggie Option

For more information, visit the Columbus Cancun Cruise website.

Getting in: just show your pass on arrival to be scanned for entry. 

Please note:

  • This offer is valid once during the lifetime of your pass.
  • A $15 dock and sea life preservation fee is due at check-in for this activity.
  • This is an adult-only cruise.
  • For the vegan menu, a booking is required.

Hours of Operation

Daily:

Sunset Cruise: 5:30PM
Moonlight Cruise: 8:30PM

Please note: please arrive 30 minutes before departure time to make time for check-in. 

Reservations required

Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.

  • For the vegetarian or vegan menu, a booking is required.

Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance. Please reference 'Go City Columbus Romantic Dinner Cruise Veggie Option, and remember to let Dolphin Discovery know your pass number(s).

Getting there

Address

Aquatours Marina

Blvd. Kukulcán Km 6.5, Zona Hotelera

Cancun, 77500

MX

Interactive Aquarium Cancun

Cancun Aquarium FAQs

Q. Can visitors touch and interact with the marine animals at Interactive Aquarium Cancun?
A. Yes, visitors have the unique opportunity to touch and interact with certain marine animals under the supervision of trained staff, providing a hands-on and educational experience.

Q. Is there parking available for visitors at Interactive Aquarium Cancun?
A. Yes, there is convenient parking available for visitors, ensuring a hassle-free experience and easy access to the aquarium.

Q. Can visitors find dining options inside Interactive Aquarium Cancun?
A. Indeed, there are dining options within the premises of Interactive Aquarium Cancun, allowing visitors to savor delicious meals while surrounded by the captivating marine environment.

Q. Is Interactive Aquarium Cancun suitable for children?
A. Absolutely! Interactive Aquarium Cancun is a fantastic destination for children, providing an engaging and educational experience that allows them to connect with marine life and foster a love for nature.

For more information, visit the Interactive Aquarium Cancun website

Getting in

Show your pass at the Interactive Aquarium Cancun admission counter. 

Pass perk

Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience.

Hours of Operation

Monday - Sunday: 9:30AM - 8PM

Closings & Holidays

Open 365 days a year.

Getting there

Address

Blvd. Kukulcan Km. 12.5 Hotel Zone

Cancun, 77500

MX

Reef, Turtle and Shipwreck Snorkeling Tour

For more information, visit the Reef, Turtle and Shipwreck Snorkeling Tour website.

Reservation instructions: you can arrive for your experience day-of, or you can make a reservation (optional). If you are going to make a reservation, requests can be made via email to [email protected] or call: USA & Canada: 1 (800) 247-1641 at least 12 hours in advance. Worldwide: 52 998 234 0870 OR +52 998 234 0871. Please provide the date of the tour, hotel details for pick up, and your pass number(s) when requesting the reservation.

Getting in: present your pass on arrival. 

Please note

  • Round trip transportation is included within Cancun area.
  • Your tour includes a "Classic Snorkel Tube" and you can upgrade to a "Semi-Dry Snorkel Tube" for an extra $10 USD
  • A dock fee and reef conservation tax (total $15.00 USD per person) are due at check-in. 
  • Wear a swimsuit and bring a change of clothes to switch into at the end of your tour.
  • Apply sunscreen prior to departure.

Hours of Operation

Daily: 7AM, 9AM, 12PM, 2.30PM and 5PM.

Getting there

Address

Carr. a Punta Sam 05-Mz.2

Sm.80

Cancun, 77520

MX

Open Bar at Congo Bar Cancun

For more information, visit the Open Bar at Congo Bar Cancun website

Getting in: Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.

For more information, visit the Open Bar at Congo Bar Cancun website

Hours of Operation

Daily: 8:30PM - 3AM

Getting there

Address

Punta Nizuc - Cancún 210

Punta Cancun, Zona Hotelera

Cancun, 77500

MX

Tulum Express Tour with hotel pickup

For more information, visit the Tulum Express Tour with hotel pickup.

Tulum Express Tour tickets help

Simply ask our help team if you have any questions. 

Getting In: just show your pass upon arrival at the Tulum Express Tour with hotel pickup and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Please Note: hotel pickup is included in Cancun, Riviera Maya, and Playa del Carmen.

Tips for taking the Tulum Express Tour

  • Wear comfortable clothes and shoes.
  • Pack a swimsuit and sunscreen.
  • Bring a camera for those beautiful sights. 

 

Hours of Operation

Monday, Tuesday, Friday & Saturday

Pick up from: Cancun: 7 AM - 7:30 AM, Playa del Carmen: 8 AM - 8:30 AM, Riviera Maya: 8:30 AM - 9 AM 

Return to hotels: Cancun: 1 PM, Playa del Carmen: 12 PM, Riviera Maya: 11 AM 

Reservations required

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

Phone

+52 1 984 114 1983

Getting there

Address

Hotel pick-up

Zona Hotelera Tulum

Tulum, 77765

MX

Royal Garrafon Natural Reef Park Adventure in Isla Mujeres

Please note

  • A $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.
  • This attraction cannot be combined with Dolphin Encounter with lunch in Isla Mujeres and be done on the same day due to location restraints.

For more information, visit the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres website.

Getting In
Just show your pass at the Royal Garrafon Natural Reef Park Adventure in Isla Mujeres admission counter and you're in.

Meeting Point:
Playa Langosta. Must arrive 30 minutes before departure time. Operations days are Tuesday to Sunday.

Departure Schedule:
Cancún to Isla Mujeres: 9AM
Isla Mujeres to Cancún: 5.30PM

Hours of Operation

Every day except Monday: 9 AM ferry departure from Cancun to Isla Mujeres. 5:30 PM ferry departure from Isla Mujeres to Cancun. 
Please arrive at least 30 minutes prior to your ferry service.

Closings & Holidays

Closed Monday

Reservations required

Reservations are not mandatory but recommended. If you would like to make a reservation, requests can be made at least 24 hours in advance by phone:
Toll-free from the USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200

Or, by email at [email protected]

All requests should include mention of Go City, Royal Garrafon

Getting there

Address

Playa Langosta Pier

Blvd. Kukulcán Km 6.5, Zona Hotelera

Cancun, 77500

MX

"Get Up and Go" Catamaran Sail to Isla Mujeres

For more information, visit the Albatros Catamarans website.

"Get Up and Go" Catamaran Sail to Isla Mujeres tickets help

Simply ask our help team if you have any questions.

Getting in: present your pass at the check-in

Please note: a $20 USD per person Sea Life Preservation and Dock fee is not included and must be paid at the time of boarding directly at the dock. Anyone under 4 years old is free.

Tips for taking the "Get Up and Go" Catamaran Sail to Isla Mujeres

  • Wear comfortable clothes and shoes and pack a swimsuit.
  • Apply sunscreen before departure.
  • Transportation to Albatros Marina is not included but can be arranged for an additional fee.
  • Photos of your snorkeling and sailing experience can be purchased at the end of your trip.

Hours of Operation

Daily: 10 AM - 5 PM

It's recommended that you get to the marina by 9:30 AM for a 10 AM departure. 

Getting there

Address

km 3.5 Blvd. Kukulcan

Kukulcan Boulevard, Zona Hotelera

Cancun, 77500

MX

Coba and Cenote Swim with Lunch Tour

For more information, visit the Coba and Cenote Swim with Lunch Tour website

Getting in

Show your pass and booking confirmation when you get picked up for the trip.

Please note: 

  • The tour includes AC transportation, entrance fees to ruins and the Tankach Ha cenote, plus a buffet lunch.
  • The tour takes 4 hours approximately plus transportation time.

Hours of Operation

Tours on Wednesday. Specific morning pick-up will be provided once your reservation is confirmed.

Reservations required

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please note: making your reservation will use one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

Phone

+52 1 984 114 1983

Getting there

Address

Chanchen 1, Cobá

Cancun, 77500

MX

Ventura Pass at Ventura Park

For more information, visit the Ventura Pass at Ventura Park website. 

 

Getting in: present your pass at the ticket office. 

Hours of Operation

Thursday  - Sunday: 10AM - 5PM

 

Closings & Holidays

Monday - Wednesday

 

Getting there

Address

Blvd. Kukulcan Km. 25 Hotel Zone

Cancun, 77500

MX

Snorkel in Musa Nizuc plus Subsee Experience

For more information, visit the Aquaworld website.

Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.

 

Getting In: present your pass at check-in for your tour.

Please note: pregnant women are not permitted on the ride. This excursion does NOT Include $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

Hours of Operation

Daily: 10AM, 11AM, 12PM, 1PM, 2PM. The tour has an approximate duration of 4 hours.

Getting there

Address

Boulevard Kukulcan km 15.3

Zona Hotelera

Cancun, 77500

MX

Extreme Canopy Tour at Selvatica Park

For more information, visit the Extreme Canopy Tour at Selvatica Park website. 

How to get your Extreme Canopy Tour at Selvatica Park tickets

Just show your pass at the Extreme Canopy Tour at Selvatica Park admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Getting In: please present your pass at the ticket office.

Please Note: Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.

Hours of Operation

Tour times: 9AM, 10.30AM, 12PM and 1.30PM

Duration: 4 hours

Reservations required

To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.

Phone

1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) No reservations required if you provide your own transportation.

Getting there

Address

Ruta de los cenotes Km 18 Carretera

Quintana Roo Puerto Morelos - Leona Vicario

Puerto Morelos, 77580

MX

Paradise SubSee Excursion at Paraiso Nizuc

For more information, visit the Paradise SubSee Excursion at Paraiso Nizuc website.

Pass perk
Passholders will receive 10% off at the official Aquaworld Boutique.

Getting in: present your pass at check-in for your tour.

Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

Please note: pregnant women are not permitted on the ride. Entry does not include; $20 USD marine park/ dock fee – A portion of your fee is destined to conservation of MUSA.

Hours of Operation

Monday - Sunday: 10AM, 11AM, 12PM, 1PM, 2PM

Getting there

Address

Boulevard Kukulcan km 15.3, Zona Hotelera

Cancun, 77500

MX

Extreme Adventure Puerto Morelos Snorkel

For more information, visit the Extreme Adventure Cancun website.

Getting in: follow the booking instructions and then simply show your pass at the Extreme Adventure Puerto Morelos Snorkel upon arrival and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Cancun snorkeling transportation

Transportation to/from your hotel to the dock can be booked at the time of reservation and is included with your pass.

Tips for the Extreme Adventure Puerto Morelos Snorkel 

  • Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.
  • Bring towels for your use.
  • Bring local currency cash. 

 

Hours of Operation

Daily: 9:30 AM and 1:30 PM

Pick-up time to be confirmed at time of booking.

Duration of the tour: 4 hours plus transit times to/from hotels.

Closings & Holidays

December 25 & January 1

Reservations required

Reservations are required at least 24 hours in advance, please reserve your tour online.

A representative from Extreme Adventure will reach out to confirm your hotel pick-up time. Making your reservation will remove one of your choices from the pass. You can cancel your reservation 48 hours in advance.

Please Note: 

  • A dock fee ($10 USD) will be collected at the time of check-in. Your pass numbers will be required to hold your reservation.

  • The use of life jackets is required in all water programs.

Website

https://book.peek.com/s/74b84e47-74a2-4629-a16b-d2c12ea59d19/vypOe

Getting there

Address

Cancun Extreme Adventure Park

152 Leona Vicario

Cancun, 77500

MX

Dancer Cruise Cancun with Snorkeling

For more information, visit the Dancer Cruise website.

Dancer Cruise Cancun with Snorkeling tickets help

Simply contact our help team if you have any questions.

Getting In: redeem your pass at the box office at the Dancer Cancun window in the Playa Linda building.

Follow the reservation instructions above and show your pass at the Dancer Cruise Cancun with Snorkeling admission counter and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Hours of Operation

Departs Cancun from Playa Linda in the Hotel Zone at 9AM

Closings & Holidays

Cruises run 2 to 3 times a week; please check ahead for availability.

Reservations required

Reservations required at least 48 hours in advance. Request can be made by emailing [email protected] or calling +52 998 849 5809 or +52 998 849 5812. Please provide your pass number(s) at the time of reservation.

Please Note: a $20 dock and sea life preservation fee is due at check-in for this activity.

 

Phone

+52 998 849 5809

Getting there

Address

Blvd. Kukulcan Km 4.5

El Embarcadero Playa Linda Local E-4

Cancun, 77500

MX

Underwater Museum Snorkel at Paraiso Nizuc

For more information, visit the Aquaworld website.

Pass perk

  • Go City customers will receive 10% off at the official Aquaworld Boutique.

Reservation instructions: you can arrive for your experience on the day, or make a reservation (optional). If you are going to make a reservation, requests must be made at least 24 hours in advance. Requests can be made via email to [email protected] or by calling from U.S./Canada 1-866-210-1236 or Worldwide: +52 (554) 166 3092 . Please mention that you have a Go City attraction pass, the name of the tour, and provide your pass number(s). You must have your pass the day of your reservation.

Getting in: just show your pass at the Aquaworld check-in and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

Please note: pregnant women are not permitted on the ride. This excursion does NOT include; $20 USD marine park/ dock fee – a portion of your fee is dedicated to the conservation of MUSA.

Hours of Operation

Daily: 9AM, 11AM, 1PM

 

Getting there

Address

Aquaworld Marina

Boulevard Kukulcan km 15.3

Cancun, 77500

MX

Shopping Tour in Playa del Carmen

FAQs

Q. What are some popular shopping areas in Playa del Carmen?
A. Fifth Avenue (Quinta Avenida) and Paseo del Carmen are popular shopping areas in Playa del Carmen.

Q. Are there any local artisan markets in Playa del Carmen?
A. Yes, there are local artisan markets like the El Pueblito Market and the Playa del Carmen Artisan Market where you can find handmade crafts and souvenirs.

Q. Are there any malls in Playa del Carmen?
A. Yes, there are several malls in Playa del Carmen, including Quinta Alegría and Plaza Las Américas, where you can find a variety of shops and boutiques.

Q. What are some recommended stores for buying beachwear in Playa del Carmen?
A. Stores like Coco Bay, Swim Mart, and La Bikineria offer a wide selection of beachwear in Playa del Carmen.

Q. Are there any duty-free shops in Playa del Carmen?
A. Yes, there are duty-free shops located in the downtown area of Playa del Carmen where you can shop for tax-free items such as liquor, perfume, and cosmetics.

Q. Is bargaining or haggling common in Playa del Carmen?
A. While it's not as common as in some other countries, bargaining or haggling is possible in certain situations, especially at local markets and with street vendors.

Getting In

Present your pass on arrival. 

Please note: sFifth Avenue is a very popular tourist strip, please be aware that it will be busy and full of people – stay with your guide.

Hours of Operation

Monday, Tuesday, Friday & Saturday

Reservations required

Please email [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

Phone

+52 1 984 114 1983

Getting there

Address

Calle Quinta Avenida

Playa del Carmen, 77710

MX

Shopping Tour in Cancun

Shopping Tour in Cancun tickets help

Simply ask our help team if you have any questions.  

Getting in: present your pass upon arrival. 

Please note: both shopping plazas are popular places for tourists, so be aware that it may get crowded during peak times of the day.

Hours of Operation

Monday, Tuesday, Friday & Saturday

Reservations required

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Phone

+52 1 984 114 1983

Getting there

Address

Av. Tulum Sur Supermanzana 7,

77500 Cancún, Q.R.

Cancun, 77500

MX

Isla Mujeres Discovery Sail

For more information, visit the Isla Mujeres ferry from Cancun website.

Getting In

Present your pass at check-in.

Follow the reservation instructions above and show your Go Cancun pass at the Isla Mujeres Discovery Sail admission counter and you're in – there's no need to purchase individual tickets at any of the Canun attractions included on your pass. 

Please Note: a $15 dock and sea life preservation fee is due at check-in for this activity. If you choose to visit another Dolphin Discovery activity located in Cancun or Isla Mujeres on the same day, your subsequent dock and sea life preservation fee(s) will be waived.

Hours of Operation

Daily: 9 AM - 6 PM 

Please arrive at least 30 minutes prior to your ferry service.

Reservations required

Reservations are recommended for this experience and can be made at least 24 hours in advance by phone:
Toll-free from USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200

Or, by email at [email protected].

All requests should include Go City, Dolphin Catamaran, and your pass number(s).

Getting there

Address

Playa Langosta Pier

Cancun, 77500

MX

Xel-Há Park Admission & Cancun Scenic Tower

For more information, visit the Xel Há Park All-Inclusive Admission website.

Xel-Há Park Admission & Cancun Scenic Tower tickets help

Simply ask our help team if you have any questions.

 

Getting in: just show your pass at the Xel Há ticket office.

Tips for visiting the Xel Há Park Admission

  • Children whose height ranges from 3.2 ft (1 m) to 4.5 ft (1.40 m), and children over 4.5 ft (1.40 m) but under 12 years of age, must present an ID to verify their age.
  • Children must always be accompanied by an adult. 
  • Carry a swimsuit, water shoes, and comfortable clothing. Bring an extra change of clothes.
  • Only sunblock and sunscreen containing titanium oxide and zinc oxide are allowed in the park. Otherwise, at the entrance, you will find an Information Booth where you can exchange your sunscreen for a free sample of a biodegradable product. Your sunscreen will be returned to you upon departure.
  • Remember to bring cash or a credit card to purchase souvenirs, get photographs of your visit, or enjoy an optional activity.

Cancun Scenic Tower: located at El Embarcadero Isla Mujeres by Xcaret at Blvd. Kukulcán Km 4, Cancun Hotel Zone. To gain entry to the Cancun Scenic Tower you must show your Xel-Ha Park wristband at the entrance. Operation subject to weather conditions.

Hours of Operation

Xel-Há Park

Daily: 8.30AM - 6PM

Cancun Scenic Tower 

Daily: 9AM - 9PM

 

 

Getting there

Address

Carretera Chetumal Puerto Juárez Km 240

Locales 1 & 2, módulo B

Cancun, 77780

MX

Chichen Itza, Cenote & Valladolid Day Trip

For more information, visit the Chichen Itza website.

Chichen Itza tickets help

Simply ask our help team if you have any questions.

Getting in: show your pass at the entrance.

Hours of Operation

Tour runs daily. Your specific morning pick-up will be provided once your reservation is confirmed.

Closings & Holidays

 

 

Reservations required

Please email Simplex at [email protected] or WhatsApp +52 1 984 114 1983  to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.

Phone

+52 1 984 114 1983

Getting there

Address

specific morning pick-up will be provided once your reservation is confirmed.

Chichén-Itzá, 97751

MX

Extreme Adventure Park – All Day Combo Tour

For more information, visit the Extreme Adventure Park website.

FAQs

Q. What activities are available at Extreme Adventure Park in Cancun?
A. Extreme Adventure Park offers zip-lining, ATV rides, cenote swimming, and a bungee swing.

Q. Is there an age limit for participating in the activities at Extreme Adventure Park?
A. Yes, there are age and height restrictions for certain activities, such as zip-lining and ATV rides.

Q. Do I need to bring my own equipment for the activities?
A. No, all necessary equipment for the activities will be provided by the park.

Q. Can I bring my own food and drinks into Extreme Adventure Park?
A. No, outside food and drinks are not allowed in the park, but there are restaurants and snack bars available on-site.

Getting in: your pass will be scanned upon arrival on the day of the tour.

Please note: pickup is included from locations in Cancun, Riviera Maya, Playa del Carmen, and Tulum.

We recommend bringing

  • A bathing suit
  • Towel(s)
  • Sunscreen
  • A change of clothes
  • Money for shopping, tips, pictures, Reef Tax ($10.00) (a dock fee & reef tax ($10 USD) will be collected at the time of check-in).

Extreme Adventure Park Tour entry information 

  • All ziplines have double security cables.
  • The maximum weight limit is 260 pounds/118 kilos or a waist of 49 inches.
  • Activity is not possible for pregnant women, people with recent surgeries, back problems, or heart conditions.

Hours of Operation

Daily tours from 9 AM to 6 PM.

Pick-up time to be confirmed at time of booking.

Duration of the tour: 8 hours plus transit times from/to hotels.

Closings & Holidays

December 25 & January 1

Reservations required

Reservations are required at least 24 hours in advance. Please reserve your tour online.
A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.

Please note: making your reservation will remove one choice from your pass. You can cancel your reservation 48 hours in advance of your visit. 

Website

https://book.peek.com/s/74b84e47-74a2-4629-a16b-d2c12ea59d19/3kVDm

Getting there

Address

Ruta de los Cenotes

KM. 19.2 , Puerto Morelos

Cancun, 77580

MX

Xcaret Park Admission & Cancun Scenic Tower

For more information, visit the Xcaret Park Admission website. 

Xcaret Basic Park Admission tickets help

Simply ask our help team if you have any questions.

 

 

Getting in: just show your pass to your Xcaret Park admission ticket office and you're in – there's no need to purchase individual tickets at any of the Cancun attractions included on your pass. 

To gain entry to the Cancun Scenic Tower, you must show your Xcaret Park wristband at the entrance to the tower. Operation is subject to weather conditions.

Cancun Scenic Tower: Located at El Embarcadero Isla Mujeres by Xcaret at Blvd. Kukulcan Km 4, Cancun Hotel Zone.

Please note: 

Tips for visiting the Xcaret Park Cancun

  • Wear comfortable clothes and shoes.
  • Remember to pack or wear your swimsuit.
  • There is a USD $10 cost to use snorkel gear (requires a refundable deposit of USD $25).

Driving directions to Xcaret Park

If you are in Cancun Distance: 45 miles (74 km) south of Cancun International Airport, toward Tulum. Travel time: About 1 hour.

If you are in Playa del Carmen Distance: 4 miles (6 km) from Playa del Carmen toward Tulum. Travel time: 15 minutes approximately.

If you are in Tulum Distance: 35 miles (57 km) north, toward Playa del Carmen. Travel time: 45 minutes approximately.

Hours of Operation

Xcaret Park
Daily: 08:30AM - 10:30PM

Cancun Scenic tower
Daily: 9AM-9PM

Getting there

Address

Carretera Chetúmal-Puerto Juárez Kilómetro 282, Solidaridad

Playa del Carmen, 77710

MX

Xenses Park Admission & Cancun Scenic Tower

Please visit the Xenses Park website for more information.

Driving directions to Xenses Park

If you are in Cancun, Distance: 45 miles (74 km) south of Cancun International Airport, toward Tulum. Travel time: About 1 hour.

If you are in Playa del Carmen, Distance: 4 miles (6 km) from Playa del Carmen toward Tulum. Travel time: 15 minutes approximately.

If you are in Tulum, Distance: 35 miles (57 km) north, toward Playa del Carmen. Travel time: 45 minutes approximately.

Getting in: just show your pass at the ticket office and you're in. 

Tips for visiting Xenses Park

  • Must be 18+ of age to enter the park alone. Minors must be accompanied by an adult.
  • Visitors with disabilities should always be accompanied by a family member or friend that can assist them at all times.
  • Some activities are not recommended for persons with heart problems, fear of heights, claustrophobia, those who get dizzy easily, with recent surgeries, back pain, who weigh more than 300 lbs, or pregnant women. Zip-lines have a minimum height requirement of 4.5 ft and a minimum weight requirement of 88 lbs.
  • Avoid using a selfie stick, a floating cane or a handler for sport cameras during the activities.
  • Slip and Bird Flight activities include water areas with a depth between 3.6 and 5.6 ft. It is recommended that for these activities, children under 4.2 ft, as well as adults and children who don't know how to swim, don’t participate. Both activities are done individually.
  • Bird Flight activity is recommended for children 5 years and older, as long as the harness fits them properly.

Hours of Operation

Monday – Saturday: 8.30AM to 5PM

Closings & Holidays

Sundays

Getting there

Address

Carretera Chetumal - Puerto Juárez, km 282, Municipio de Solidaridad

Playa del Carmen, 77710

MX

Tulum Beer Tasting & Brewery Tour

For more information please see the Tulum Brewery website.

Getting in

Just show your pass when you arrive for your pre-booked tour. 

Hours of Operation

Tuesday, Thursday & Saturday: 11AM, 12PM, 1PM, 3PM, 4PM and 5PM.

Closings & Holidays

Sundays, Mondays, Wednesdays & Fridays.

Reservations required

Reservations are required at least 24 hours in advance.

Please visit the Tulum Cerveceria website to book your spot on a tour. 

Website

https://www.tulumcerveceriaartesanal.com/landing-page/Gocity_Explorer.html

Getting there

Address

Carretera Cancun - Chetumal Km 230 Frente a Parque Tankah

77789 Tulum, Q.R., Mexico

Cancun, 77789

Mexico

Tulum Brews & Bites Tour

For more information, head to the official website.

Getting in: please show your pass and your reservation upon arrival.

Pass perk
Go City passholders will receive $15 cashback towards food and drinks in the restaurant or gift shop.

Hours of Operation

Monday to Saturday: 11AM, 11:30AM, 12PM, 12:30PM, 1PM, 1:30PM, 3PM, 3:30PM, 4PM, 4:30PM, 5PM and 5:30PM.

Closings & Holidays

Sundays

Reservations required

Reservations are required at least 24 hours in advance, please click here to reserve your tour.

Website

https://www.tulumcerveceriaartesanal.com/landing-page/Brews&BitesGoCity.html

Getting there

Address

Carretera Cancun - Chetumal Km 230 Frente a Parque Tankah

77789 Tulum, Q.R., Mexico

Cancun, 77789

Mexico

Xavage Basic Admission & Cancun Scenic Tower

For more information, visit the Xavage Park website.

Tips for visiting the Xavage Park:

  • Wear comfortable clothes and shoes.
  • Remember to pack or wear your swimsuit.
  • Bring an extra change of clothes and a towel.

Getting in: present your pass at the ticket office for entry.

Travel time:

  • Cancun - 10 to 30 minutes (depending on departure point)
  • Cancun International Airport - 5 minutes
  • Puerto Morelos - 15 minutes
  • Playa del Carmen - 35 minutes

Hours of Operation

Tuesday to Saturday: 9AM to 5PM

Closings & Holidays

Mondays and Sundays

Getting there

Address

Carretera Chetumal - Puerto Juárez, km 338, Municipio de Benito Juárez

Cancun, 77400

MX

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