Cancun Guidebook
Chichen Itza & Valladolid w/Roundtrip Transportation + Entry Fee
For more information, visit the Chichen Itza website.
Getting in
Show your pass at the entrance.
Please note!
Making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit.
Hours of Operation
Tours run Daily. Specific morning pick-up times will be provided once your reservation is confirmed.
Reservations required
Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Phone
Getting there
Address
Carr. Costera del Golfo 5009,
Yucatán, 97757
MX
Jungle Tour Speedboat & Snorkeling in Cancun + Dock Fee
For more information, visit the official Jungle Tour website.
Getting in
Present your pass at the entrance.
This attraction is only valid once during the lifetime of your pass.
Not suitable for pregnant women.
Please note!
Please reference 'Go City Jungle Tour Speedboat' when making your booking
Go City customers will receive 10% off at the official Aquaworld Boutique.
Hours of Operation
Daily: 9AM, 12PM and 2:30PM
Reservations required
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!
Phone
Getting there
Address
Boulevard Kukulcan km 15.3, Zona Hotelera
Cancun, 77500
MX
Dolphin Encounter with Lunch in Cancun
For more information, visit the Dolphin Discovery Cancun website.
Getting in
Scan your pass at the check-in area.
It is recommended that guests arrive at the check-in area with their reservation confirmed and passes ready to be scanned.
Please note!
If you haven’t made a reservation, spaces will be assigned at the next available time slot, subject to availability.
Hours of Operation
Monday to Sunday: 8:30AM to 5PM
Times for Dolphin Encounter: 12:40PM, 3PM and 4PM
Reservations required
BOOKING RECOMMENDED
Reservations are not mandatory but recommended. Make reservation requests at least 24 hours in advance by phone: All requests should include a mention of Go City.
Toll-free from the USA/CAN: 1 866 393 5158
Worldwide +52 (998) 193 3360
Or, email: [email protected]
Phone
Getting there
Address
Blvd. Kukulcan Km. 25
Zona Hotelera
Cancun, 77500
Mexico
ATV, Zipline & Cenote Half Day with Transportation
For more information, please visit the Extreme Adventure Park website.
Getting in
Your pass will be scanned upon arrival on the day of the tour.
This experience is not recommended for pregnant travelers, those with back problems, or those with heart conditions.
You must be 18+ to drive ATV single and must be 16+ to drive ATV accompanied by an adult.
ATV insurance is included in the price of your experience.
Visitor tips
We recommend bringing a bathing suit, towel(s), sunscreen and a change of clothes.
Please note!
Maximum weight allowed on the ziplines 130 kg/ 286 lb. Maximum waist size allowed on the ziplines 1.24 m / 49 in.
Hours of Operation
Daily:
First tour: 9:30AM – 1:30PM
Second tour: 1:30PM – 5:30PM
Reservations required
Reservations are required at least 24 hours in advance. Please reserve your tour online via this booking link. A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.
Website
Getting there
Address
KM 19.1 Quintana Roo Puerto Morelos - Leona Vicario,
77580 Puerto Morelos, MX
Cancun, 77580
Parasailing Adventure in Cancun
For more information, visit Parasailing Adventure in Cancun website.
Getting in
Just show your pass at check-in.
Visitor tips
Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.
If you plan on getting wet, make sure to bring a towel and swimsuit.
Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.
Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.
Hours of Operation
Open daily from 9AM - 5PM. (Last parasail at 4.45PM).
Closings & Holidays
Open year-round, weather permitting.
Getting there
Address
Marina Adventure Bay No.2
Boulevard Kukulkan Km 6.5 Playa Tortugas,
Zona Hotelera, 77500
MX
Sky Wheel Cancun
For more information, visit the Sky Wheel Cancun website.
Getting in
Present your pass at the admissions booth.
Hours of Operation
Daily: 1PM - 10PM
Getting there
Address
La Isla, Zona Hotelera
Cancun, 77500
MX
Columbus Romantic Dinner Cruise with Steak or Veggie Option + Dock Fee
For more information, visit the Columbus Cancun Cruise website.
Getting in
Just show your pass on arrival to be scanned for entry.
This offer is valid once during the lifetime of your pass.
This is an adult-only cruise.
For the vegan menu, a booking is required.
Please note!
15% off Dolphin Discovery Official Boutique across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.
10% off on the purchase of any photo package across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.
Discount applies to all merchandise and photo packages.
Hours of Operation
Daily:
Sunset Cruise: 5:30PM
Moonlight Cruise: 8:30PM
Please note: please arrive 30 minutes before departure time to make time for check-in.
Reservations required
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.
For the vegetarian or vegan menu, a booking is required.
Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).
Phone
Getting there
Address
Aquatours Marina
Blvd. Kukulcán Km 6.5, Zona Hotelera
Cancun, 77500
MX
Open Bar at Congo Bar Cancun
For more information, visit the Open Bar at Congo Bar Cancun website.
Getting in
Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.
Hours of Operation
Daily: 8:30PM - 3AM
Getting there
Address
Punta Nizuc - Cancún 210
Punta Cancun, Zona Hotelera
Cancun, 77500
MX
Coco Bongo Beach Party
For more information, visit the Coco Bongo Beach Party website.
Getting in
Please show your pass and an official form of identification proving you are 18 years of age or older.
With us, there are no entry fees on the day – all you've got to do is show your pass.
Hours of Operation
Tuesday - Sunday: 1PM - 8PM
Closings & Holidays
Closed on Mondays.
Getting there
Address
Blvd. Kukulcan 30
Punta Cancun
Cancun, 77500
MX
Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour
For more information, visit the SUP Cancun website.
Getting in
Your pass will be scanned upon arrival on the day of the tour.
Please note!
The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.
You'll receive digital souvenir pictures & videos from your tour experience with your pass!
Hours of Operation
Daily tours: 7 AM, 9 AM and 11 AM
Please arrive 15 minutes before the scheduled tour departure.
Reservations required
Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52 998 241 6443. Please mention Go City, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.
Phone
Getting there
Address
Boulevard Kukulkan, Km 5, Hotel Zone
The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool
Cancun, 77500
MX
Selvatica Park Extreme Canopy Zipline Tour
For more information, visit the Selvatica Park Extreme Canopy Zipline Tour website.
Getting in
Please present your pass at the ticket office.
Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.
Please note!
With your pass, you can enjoy a free welcome drink “Wild Lemonade” with vodka (non-alcohol version available)!
- Zipliners max waist size: 47’’ / 120 cm
FAQs
Are there any height or weight requirements for the zip line activities?
Yes, the restrictions are listed below.
- Zipliners max waist size: 47’’ / 120 cm
Hours of Operation
Tour times: 9AM, 10.30AM, 12PM and 1.30PM
Duration: 4 hours
Reservations required
To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.
Phone
Getting there
Address
Ruta de los cenotes Km 18 Carretera
Quintana Roo Puerto Morelos - Leona Vicario
Puerto Morelos, 77580
MX
Glow on the go facial by Adore MediSpa Cancun
For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.
Getting in
Turn up to your appointment and show your pass.
Arrive 15 minutes before your scheduled appointment to complete the consultation forms.
Hours of Operation
Daily: 11AM - 7PM
Reservations required
Please email [email protected] or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).
Phone
Getting there
Address
Local A 23 Marina Town Center Cancún, Blvd. Kukulcan, Puerto Juarez, Zona Hotelera
Cancun, 77500
MX
Ripley's Believe It or Not
For more information, visit the Ripley’s Believe It or Not website.
Getting in
Just show your pass at the ticket desk when you enter, and you're good to go!
Hours of Operation
Daily: 11am - 9pm
Getting there
Address
Plaza La Isla 2, Blvd.
Kukulcan Km 12.5, Zona Hotelera,
Cancun, 77500
MX
Interactive Aquarium Cancun
For more information, visit the Interactive Aquarium Cancun website.
Getting in
Show your pass at the Interactive Aquarium Cancun admission counter.
Hours of Operation
Daily: 9.30am - 8pm
Getting there
Address
Blvd. Kukulcan Km. 12.5 Hotel Zone
Cancun, 77500
MX
Royal Garrafon Natural Reef Park & Dock Fee in Isla Mujeres
For more information, visit the Royal Garrafon website.
Getting in
Just show your pass at the Royal Garrafon Isla Mujeres admission counter and you're in.
Please note!
Hours of Operation
Tuesday - Sunday: 9 AM ferry departure from Cancun to Isla Mujeres.
5:30 PM ferry departure from Isla Mujeres to Cancun.
Please arrive at least 30 minutes prior to your ferry service.
Closings & Holidays
Mondays
Reservations required
Reservations are not mandatory but recommended. Make reservation requests at least 24 hours in advance by phone: All requests should include a mention of Go City.
Toll-free from the USA: 1 866 393 5158
Toll-free from Mexico: 800 727 5391
International:+52 (998) 193 3360 ext 200
Or, email [email protected].
Getting there
Address
Playa Langosta Pier
Blvd. Kukulcán Km 6.5, Zona Hotelera
Cancun, 77500
MX