Cancun Guidebook
Chichen Itza & Valladolid w/Roundtrip Transportation + Entry Fee
For more information, visit the Chichen Itza website.
Getting in
Show your pass at the entrance.
Please note!
Making your reservation will remove one choice from your pass. If you can no longer make your booking, please cancel 48 hours before your visit.
Hours of Operation
Tours run Daily. Specific morning pick-up times will be provided once your reservation is confirmed.
Reservations required
Please email [email protected] or WhatsApp +52 1 984 114 1983 to reserve your spot at least 48 hours in advance. Please provide your pass number(s) and date of the tour when submitting the reservation request.
Phone
Getting there
Address
Carr. Costera del Golfo 5009,
Yucatán, 97757
MX
Jungle Tour Speedboat & Snorkeling in Cancun + Dock Fee
For more information, visit the official Jungle Tour website.
Getting in
Present your pass at the entrance.
This attraction is only valid once during the lifetime of your pass.
Not suitable for pregnant women.
Please note!
Please reference 'Go City Jungle Tour Speedboat' when making your booking
Go City customers will receive 10% off at the official Aquaworld Boutique.
Hours of Operation
Daily: 9AM, 12PM and 2:30PM
Reservations required
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-210-1236 (US/CAN) or +52 (554) 166-3092 (worldwide) at least 24 hours in advance to book your spot on the speedboat!
Phone
Getting there
Address
Boulevard Kukulcan km 15.3, Zona Hotelera
Cancun, 77500
MX
Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres
For more information, visit Dolphin Discovery-Isla Mujeres' website.
Getting in
Show your pass at the Playa Langosta Pier in Cancun, before boarding the complementary ferry to Isla Mujeres. Please note you cannot arrive directly at Isla Mujeres.
Please note!
15% off Dolphin Discovery Official Boutique.
10% off on the purchase of any photo package.
Hours of Operation
Open daily
- Ferry departs from Cancun: 9AM
- Ferry returns from Isla Mujeres: 5:30PM. You will arrive in Cancun after 6PM
Dolphin encounters take place at 10:30AM, 12PM, 1:30PM and 3:30PM.
Please note: please arrive 30 minutes before departure time to Playa Langosta Pier to make time for check-in.
Reservations required
Email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.
Please reference 'Go City Dolphin Encounter with Lunch + Dock Fee in Isla Mujeres', and remember to let Dolphin Discovery know your pass number(s).
Phone
Getting there
Address
Kukulcan Boulevard
Cancun, 77500
MX
ATV, Zipline & Cenote Half Day with Transportation
For more information, please visit the Extreme Adventure Park website.
Getting in
Your pass will be scanned upon arrival on the day of the tour.
This experience is not recommended for pregnant travelers, those with back problems, or those with heart conditions.
You must be 18+ to drive ATV single and must be 16+ to drive ATV accompanied by an adult.
ATV insurance is included in the price of your experience.
Visitor tips
We recommend bringing a bathing suit, towel(s), sunscreen and a change of clothes.
Please note!
Maximum weight allowed on the ziplines 130 kg/ 286 lb. Maximum waist size allowed on the ziplines 1.24 m / 49 in.
Hours of Operation
Daily:
First tour: 9:30AM – 1:30PM
Second tour: 1:30PM – 5:30PM
Reservations required
Reservations are required at least 24 hours in advance. Please reserve your tour online via this booking link. A representative from Extreme Adventure will reach out to confirm your hotel pick-up time.
Website
Getting there
Address
KM 19.1 Quintana Roo Puerto Morelos - Leona Vicario,
77580 Puerto Morelos, MX
Cancun, 77580
Parasailing Adventure in Cancun
For more information, visit Parasailing Adventure in Cancun website.
Getting in
Just show your pass at check-in.
Visitor tips
Wear comfortable clothes and sunglasses with an adjustable strap to hang around your neck.
If you plan on getting wet, make sure to bring a towel and swimsuit.
Apply sunscreen before you take flight – it’s going to be a hot and sunny ride.
Parasail Cancun will pick you up directly from your hotel for an additional $5 per person. Feel free to inquire at: [email protected] or +52 998 234 0872.
Hours of Operation
Open daily from 9AM - 5PM. (Last parasail at 4.45PM).
Closings & Holidays
Open year-round, weather permitting.
Getting there
Address
Marina Adventure Bay No.2
Boulevard Kukulkan Km 6.5 Playa Tortugas,
Zona Hotelera, 77500
MX
Sky Wheel Cancun
For more information, visit the Sky Wheel Cancun website.
Getting in
Present your pass at the admissions booth.
Hours of Operation
Daily: 1PM - 10PM
Getting there
Address
La Isla, Zona Hotelera
Cancun, 77500
MX
Columbus Romantic Dinner Cruise with Steak or Veggie Option + Dock Fee
For more information, visit the Columbus Cancun Cruise website.
Getting in
Just show your pass on arrival to be scanned for entry.
This offer is valid once during the lifetime of your pass.
This is an adult-only cruise.
For the vegan menu, a booking is required.
Please note!
15% off Dolphin Discovery Official Boutique across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.
10% off on the purchase of any photo package across all locations: Cancun, Isla Mujeres, Maroma, Akumal, Cozumel.
Discount applies to all merchandise and photo packages.
Hours of Operation
Daily:
Sunset Cruise: 5:30PM
Moonlight Cruise: 8:30PM
Please note: please arrive 30 minutes before departure time to make time for check-in.
Reservations required
Reservations are not mandatory but recommended. If you would like to make a reservation please email [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance to book your spot on the Cruise.
For the vegetarian or vegan menu, a booking is required.
Please reference 'Go City Columbus Romantic Dinner Cruise with Steak or Veggie Option', and let Dolphin Discovery know your pass number(s).
Phone
Getting there
Address
Aquatours Marina
Blvd. Kukulcán Km 6.5, Zona Hotelera
Cancun, 77500
MX
Open Bar at Congo Bar Cancun
For more information, visit the Open Bar at Congo Bar Cancun website.
Getting in
Please present yourself at the Counter Desk, to have your passes scanned and receive your wristband to access.
Hours of Operation
Daily: 8:30PM - 3AM
Getting there
Address
Punta Nizuc - Cancún 210
Punta Cancun, Zona Hotelera
Cancun, 77500
MX
Coco Bongo Beach Party
For more information, visit the Coco Bongo Beach Party website.
Getting in
Please show your pass and an official form of identification proving you are 18 years of age or older.
With us, there are no entry fees on the day – all you've got to do is show your pass.
Hours of Operation
Tuesday - Sunday: 1PM - 8PM
Closings & Holidays
Closed on Mondays.
Getting there
Address
Blvd. Kukulcan 30
Punta Cancun
Cancun, 77500
MX
Sunrise Wildlife Stand-Up Paddleboard or Kayak Tour
For more information, visit the SUP Cancun website.
Getting in
Your pass will be scanned upon arrival on the day of the tour.
Please note!
The SUP TOUR times are subject to change depending on the tides of the day of your tour. As well water and wind conditions can change suddenly affecting the time and/or day of your tour. There is a possibility we may need to reschedule. Postponement or cancellations are generally for safety reasons. Mother Nature does not always co-operate. Thank you for understanding.
You'll receive digital souvenir pictures & videos from your tour experience
Hours of Operation
Daily tours: 7 AM, 9 AM and 11 AM
Please arrive 15 minutes before the scheduled tour departure.
Reservations required
Reservations are required at least 48 hours in advance. You can book your reservations via emailing: [email protected] or by calling/texting: +52 998 241 6443. Please mention Go City, the date of the tour, and your pass number(s) when requesting the reservation. Pass will be scanned upon arrival on the day of the tour.
Phone
Getting there
Address
Boulevard Kukulkan, Km 5, Hotel Zone
The 360 SUP Tours launch from Scuba Cancun at Kilometer 5, Hotel Zone Cancun. Meet beside the swimming pool
Cancun, 77500
MX
Selvatica Park Extreme Canopy Zipline Tour
For more information, visit the Selvatica Park Extreme Canopy Zipline Tour website.
Getting in
Please present your pass at the ticket office.
Do not forget to bring a swimsuit, towels, & comfortable clothes, cash or credit card for photos, lockers, souvenirs, drinks & tips.
Please note!
- Zipliners max waist size: 47’’ / 120 cm
- Tarzania min. weight: 45 kg / 99 lb
- Tarzania max. weight: 110 kg / 243 lb
FAQs
Are there any height or weight requirements for the zip line activities?
Yes, the restrictions are listed below.
- Zipliners max waist size: 47’’ / 120 cm
- Tarzania min. weight: 45 kg / 99 lb
- Tarzania max. weight: 110 kg / 243 lb
Hours of Operation
Tour times: 9AM, 10.30AM, 12PM and 1.30PM
Duration: 4 hours
Reservations required
To schedule your hotel pick up please email: [email protected] or call 1-866-393-5158 (US/CAN) or +52 (998) 193-3360 (worldwide) at least 24 hours in advance.
Phone
Getting there
Address
Ruta de los cenotes Km 18 Carretera
Quintana Roo Puerto Morelos - Leona Vicario
Puerto Morelos, 77580
MX
Photo Session on the Beach
For more information, visit the Photo Session on the Beach website.
Getting in
Look for Cristina wearing a white top with her Cristina Sardaneta Photography logo on it. Present your pass for scanning. Both locations are very easy to get to and are near bus stops.
A minimum of 2 adults are required for this activity.
Each adult must have a pass to participate, children are free.
You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on.
Visitor tips
Playa Marlin – this beautiful beach offers clear views of the ocean with some areas of vegetation.
Playa Forum – in addition to gorgeous waterfront views, Playa Forum also offers a rocky cliff area great for pensive shots.
Morning photo sessions – the light is stronger in the morning and the water often looks bluer because of the reflection
Late afternoon/sunset photo sessions – the light will be softer and the ocean becomes a darker blue. If you time it right, you can get the perfect shot of the sun resting on the water.
Please note!
A minimum of 2 adults are required for this activity.
Each adult must have a pass to participate, children are free.
You will receive 20 minutes with 10 edited images for every 2 adult passes. If you use 4 adult passes you will get 40 minutes with 20 edited images, and so on.
Hours of Operation
Daily: 6AM - 7PM
Reservations required
Please reserve your spot at least 12 hours in advance. Requests can be made via email to [email protected] or call/text: + 52 1 998 214 3213. Please provide the date of the photo session, desired location and your pass number(s) when requesting the reservation.
Phone
Getting there
Address
Playa Forum -Blvd Kukulcan Km. 9.5, Zona Hotelera, Cancún (Meeting point: Outside of Coco Bongo)
Playa Marlin - Blvd Kukulcan Km 13.5 Lote 24 S/N, Zona Hotelera, Cancún, (Meeting point: main entrance behind Kukulcan Plaza.)
Cancun, 77500
MX
Aquarium Trek & Cancun Interactive Aquarium
For more information, visit the Cancun Interactive Aquarium website.
Getting in
Show your pass at the Interactive Aquarium Cancun admission counter for entry.
Please note!
Enjoy 15% off at the Official Delphinus Gift Shops. Passholders also receive a $20 coupon which can be used towards the Swim with Dolphins experience
Hours of Operation
Interactive Aquarium: Every day: 9:30AM - 8PM
Aquarium Trek: Every day: 11am, 12pm, 1pm, 3pm, 4pm, 5pm
Duration of the Aquarium Trek activity: 30 minutes, from which 10 minutes are for introduction and 20 minutes in the water.
Please check the Cancun Interactive Aquarium website for up-to-date opening times.
Reservations required
Reservations are required at least 24 hours in advance. Request can be made by emailing [email protected] or calling +52 998 500 2979. Please provide your pass number(s) at the time of reservation.
Getting there
Address
Blvd. Kukulcan Km. 12.5 Hotel Zone
Cancun, 77500
MX
Glow on the go facial by Adore MediSpa Cancun
For more information, visit the Glow on the go facial by Adore MediSpa Cancun website.
Getting in
Turn up to your appointment and show your pass.
Arrive 15 minutes before your scheduled appointment to complete the consultation forms.
Hours of Operation
Daily: 11AM - 7PM
Reservations required
Please email [email protected] or call +52 998 217 7849 to make your reservation. Please provide the date and desired time of the treatment and your pass number(s).
Phone
Getting there
Address
Local A 23 Marina Town Center Cancún, Blvd. Kukulcan, Puerto Juarez, Zona Hotelera
Cancun, 77500
MX