Heineken Brewery Amsterdam FAQs

Q. When was Heineken Brewery founded, and by whom?
A. Heineken Brewery has a rich history dating back to 1864 when it was founded by Gerard Adriaan Heineken, setting the foundation for a legendary brewing legacy.

Q. What interesting change did Alfred Heineken make to the label in 1954?
A. In 1954, Alfred Heineken, the grandson of Gerard, made a clever tweak to the label by giving the letter 'e' a slight backward slant, creating a smile-like appearance to make it more appealing to potential buyers.

Q. How many Heineken cans and bottles are served globally each day?
A. The popularity of Heineken knows no bounds, as the brand now serves over 25 million cans and bottles worldwide every single day, a testament to its global appeal.

Q. How long does the brewing process take to achieve Heineken's renowned taste?
A. Crafting the perfect Heineken requires patience and precision, with 28 days dedicated to the brewing process, ensuring that every sip delights with its refreshing taste and beautiful golden color.

Q. What are some of the internationally owned brands under Heineken?
A. Alongside the iconic Heineken brand, the brewery's international portfolio includes beloved names like Birra Moretti, Krusovice, Red Stripe, Tecate, Tiger, Sol, Desperados, and Amstel, offering a diverse selection of flavors to beer enthusiasts worldwide.

Q. Does Heineken Brewery offer any behind-the-scenes tours of their brewing process?
A. Yes, indeed! Heineken Brewery provides captivating behind-the-scenes tours, offering visitors a fascinating glimpse into the meticulous brewing process, giving them a deeper appreciation for the craft behind their favorite brews.

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Reservations required

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The cruise has two departure points:

• Stromma CS at Prins Hendrikkade 37 (opposite Amsterdam central Station, next to the bridge)
• Damrak 5, Amsterdam, Netherlands (Stromma Damrak, Pier 5)

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You can reach A'DAM LOOKOUT by taking the free ferry F3 (to Buiksloterweg) from behind Amsterdam Central Station, followed by a short walk along the IJ waters.

For more information visit the A'DAM LOOKOUT website.

Getting in

Go directly to the attraction reception desk and show your pass.

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For more information, visit the Madame Tussauds Amsterdam website. 

Getting in 

Simply show your booking confirmation email and your pass and you're good to go! 

Please note

Children between the ages of 2 and 3 will incur a separate child rate at the entrance, regardless of possessing a Go City Child Pass. The age criteria at this attraction differs from those specified in the Go City Child Pass.

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Reservations required

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Getting in: please show your pass at the admissions counter for entry. No reservation is required. 

Please see the current exhibitions here. 

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For more information visit the Rijksmuseum website.

Getting in

Just show your pass and booking confirmation when you arrive.

Please note: entry to the museum is free for those aged 18 and under.

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Reservations required

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For more information, visit the Amsterdam Dungeon website.

Getting in 

Simply show your booking confirmation email and your pass when you arrive and you're good to go... if you dare.

Amsterdam Dungeon FAQs

What languages are tours available in? English and Dutch.

Is there a minimum age? This experience is recommended for those over the age of 10, however, this is not checked. Children up to the age of 12 will need parental guidance.

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Reservations required

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Show your pass and proof of reservation when you meet your guide. 

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Reservations required

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For more information, please visit The Upside Down Amsterdam website. 

Getting In

Book your tickets online and then present your pass upon entry to The Upside Down.

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For more information, visit AMAZE's website.

Getting in: show your pass and proof of booking at the entrance. You'll be given a short explanation about the show and your belongings will be placed in a free locker. 

Please note: you can take pictures on your phone but cameras are not allowed.

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Please head to the official website to find out more.

Getting in: please present your pass and reservation confirmation upon arrival.

Please note: This tour does not include tickets to the Anne Frank house.

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Reservations required

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For more information visit the House of Bols website.

Getting in

There's no need to make a booking. Simply show your pass when you arrive and you're good to go!

The Bols Cocktail Experience is being renovated until November 17. The Tour is not accessible during the renovation.

Please note: customers must be 18 years old, as a minimum.

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Departure point: Ruijterkade 105
De Ruijterkade 105 is only a 6 minute walk from the Amsterdam Central Station. From the front of the Amsterdam Central Station (Stationsplein), turn to your left and walk in the eastern direction. Keep on walking and cross the small bridge. Walk until you reach the Doubletree By Hilton hotel. Turn left and follow the walkway underneath the railway crossing. After this crossing, the departure point is on your right at the entrance of Grand Cafe 1884.

Please note

• The order of visiting the villages may differ from the description.
• People with walking problems are advised not to join this tour.
• Check-in closes 15 minutes before the start of the tour.
• The tour's itinerary may vary depending on the day.
• This tour involves a decent amount of walking and steps.
• Times are subject to change due to local traffic conditions.
• The tour will be operated in multiple languages.
• This tour/activity will have a maximum of 60 travelers.
• Infants, from the age of 0 to 3, can join the tours free of charge. They do not need to be included in the booking, as they will not be granted a seat. They must sit on their guardian’s lap.

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Reservations required

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For more information, visit the Tour Company website.

Departure point: Ruijterkade 105

De Ruijterkade 105 is only a 6-minute walk from the Amsterdam Central Station. From the front of the Amsterdam Central Station (Stationsplein), turn to your left and walk in the eastern direction. Keep on walking and cross the small bridge. Walk until you reach the Doubletree By Hilton hotel. Turn left and follow the walkway underneath the railway crossing. After this crossing, our departure point is on your right at the entrance of Grand Cafe 1884.

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Reservations required

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For more information visit the THIS IS HOLLAND website.

Getting in: present your pass at the entrance.

Please note: due to safety reasons, you are not allowed to participate in the Flight Experience if:

• Pregnant;
• Have a history of heart and/or circulatory complaints or hypertension (pace makers; cardiovascular diseases);
• Recovering from surgery on the back or neck;
• You have epilepsy.
• Visitors shorter than 100 cm or younger than 4 years are not allowed to participate in the experience
• Visitors aged between 5 and 12 must be accompanied by an adult. The adult must, during the flight, sit next to the child on the same bench.
• Visitors between 100 and 130 cm must be accompanied by an adult who, during the flight, must sit next to the visitor on the same bench.

How to get there: at Amsterdam Central station, follow the signs IJ-Zijde’ (IJ-Side). The ferry to the North of Amsterdam will depart from there. Take the free ferry to ‘Buiksloterweg’. When you disembark the ferry turn left and your destination is a 2-minute walk. The ferry takes just 5 minutes. The total journey time from Amsterdam Centraal is 10 minutes.

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Reservations required

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Getting in: just show your pass at the ticket office for entry. There's no need to reserve in advance but if you want to secure your spot, please email [email protected] or call +31 (0)20 520 0400.

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For more information about this attraction please see the WONDR website.

Getting in

Just show your pass and you're good to go!

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Reservations required

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Getting in

Present your pass at the entrance.

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Day Trip to Zaanse Schans Windmill Village from Amsterdam FAQs 

How do I get to the departure point?
Take the free ferry in the direction of Buikslotermeer from platform F3 behind Amsterdam Centraal Station. Disembark on the other side after the three-minute crossing, turn left and look for the round building bearing the Holland Flag. You’ll find the Hop On Hop Off Holland ticket desk here.

How long is the journey?
The coach journey from Amsterdam to Zaanse Schans takes around 30 minutes each way.

Is there free WiFi on the coach?
Yes.

For more information, visit the Hop On Hop Off Holland website. 

Getting in

Check in with reservation at the Hop On Hop Off Holland ticket counter at This is Holland. Friendly staff will then guide you to the coach.

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Reservations required

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Please note: this experience is for over 18s only and you may be required to show photo ID.

For more information please see the Brew Bus Amsterdam website.

Getting in

Just show your pass when you arrive for your pre-booked beer tasting.

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Reservations required

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This tour is not suitable for under-18s or wheelchair users and is not recommended for anyone with motion sickness.

For more information please see the Bulldog Boat website.

Getting in 

Just arrive for a sailing time and get your pass scanned. Sailing times can be found on the calendar on the Bulldog Boat website.

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Reservations required

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Getting in: show your pass(es) when you arrive and you'll be given a space on the next tour with availability. 

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For more information, visit the Stedelijk Museum website. 

Getting in: there's no need to book, simply show your pass and you're in!

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For more information please see the H'ART Museum website.

Getting in

Just show your pass when you arrive for entry to the museum.

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For more information about this attraction please see the WONDR website.

Getting in

Just show your pass and you're ready to roll!

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Reservations required

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For more information please see the De Nieuwe Kerk Amsterdam website.

Getting in

Just show your pass at the ticket desk and you're good to go.

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For more information visit the Royal Coster Diamonds website.

Getting in: please show your pass on arrival.

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Reservations required

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For more information, visit the Rembrandts Amsterdam Experience website.

Getting in

Show your pass at the entrance.

Pass perk

Enjoy a 10% complimentary discount in the merchandise shop.

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Please note: this tour DOES NOT include entry to the Anne Frank House/Museum.

Getting in

Show your pass and proof of reservation to the tour staff at the meeting point.

Meeting point: Merwedeplein 61, in front of the statue of Anne on the square.

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Meeting point

In the harbour at Krijn Taconiskade 124A , 1087 HV Amsterdam or outside the harbour at Bert Haanstrakade 1051, 1087 HM Amsterdam

Getting in

After making your reservation online, present your e-ticket and pass at the boat for admission.

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Reservations required

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For more information visit the Stromma website.

Children under 12 require adult supervision.

Ticket shops & departure points:

Stromma Rijksmuseum
Stadhouderskade 520, 1073 AX Amsterdam

Stromma Leidseplein
Leidse Bosje 2, 1054 LJ Amsterdam

Stromma Anne Frank House
Prinsengracht 279, 1016 GW Amsterdam

Stromma Keizersgracht
Keizersgracht 512, 1017 EN Amsterdam

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For more information visit the Houseboat Museum website.
 

Getting in: simply present your pass at the entrance.

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For more information visit the Castle Muiderslot website.

Please note:

• Muiderslot Castle is unfortunately not accessible to wheelchair users due to the stairs and steps. However, it is possible to visit the gardens for free.
• Dogs are not permitted anywhere on the grounds, except for official assistance dogs.
• Audio guides available in ten languages.

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For more information visit the Diamond Museum website.

Getting in: please show your pass on arrival. 

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Getting in: please show your pass at the admissions counter for entry.

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Getting in

There's no need to make a booking, simply show your pass at Havendijkje 2, located near the parking lot of Hotel Spaande, and you will be given a space on the next available cruise.

Cruises are available in both English and Dutch and last 50 minutes. 

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For more information please see the Boom Chicago website.

Getting in

Just check which show you want to see on the calendar of events, and then arrive in plenty of time to show your pass and get in (as long as there are seats available).

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Please note: food is not included with your tour. You will have to pay for your food at each stop. 

How does it work?
This is a self-guided food tour. Once you’ve booked your time slot, you’ll get a booking confirmation email with a link to download your PDF guide. The guide contains all the addresses with clickable Google Maps links. Simply flash your individual PDF guide on your phone to get exclusive deals and discounts at 6 places.

The prices for the food specials are not included in the Tour price. This is a PDF guide that takes you to 7 local establishments in the Jordaan neighborhood, filled with the stories behind the establishments and the food you’ll taste. Order according to our recommendation at each stop and pay as you go. What’s more? Tidbits about the neighborhood of De Jordaan, as well as restaurant recommendations and Amsterdam highlights for the rest of your stay.

Getting in

Just use your pass to make a booking and you're good to go.

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Reservations required

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Please check the official website for up-to-date information.

Getting in: there's no need to book in advance, just show your pass at the gate for entry.

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Getting in: pick up your Zaanse Schans Card at the entrance of the Zaans Museum.

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Starting point

FEBO, Ferdinand Bolstraat 89B, 1072 LD Amsterdam

FAQs

How does it work?
This is a self-guided food tour. Food is not included. Once you’ve booked your time slot, you’ll get a booking confirmation email with a link to download your PDF guide. The guide contains all the addresses with clickable Google Maps links. Simply flash your individual PDF guide on your phone to get exclusive deals and discounts at 7 locations.

What's included?
The food is not included. This is a PDF guide that takes you to 6 – 8 family-owned businesses, filled with the stories behind the establishments and the food you’ll taste. Order according to our recommendation at each stop and pay as you go. What’s more? Tidbits about the neighborhood and the Albert Cuyp Market, as well as restaurant recommendations for the rest of your stay.

Getting started

Follow the instructions in your Self-Guided Food Tour PDF – start with the first stop at FEBO and scan your pass with a member of the team.

Hours of Operation

Reservations required

Getting there

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Please visit the Stromma website for more information.

Getting in

Scan your pass where the official Amsterdam Light Festival route departs at Damrak 16, Pier 5.

That's a 3-minute walk from the main entrance of Central Station towards Dam Square, and a 4 min. walk from the middle of Dam Square towards Central Station.

You will find Stromma's jetties on the left side on the Damrak if you walk from Central Station, and on the right side if you walk from Dam Square. You can recognize them by the yellow and white coloured signs.

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Please note:

• People with mobility problems are not advised to take this tour. 
• The tour involves a small amount of walking, so please wear comfortable shoes and bring weather-appropriate clothing! 
• A multi-lingual guide will operate this tour (English & Spanish). 
• The itinerary may vary depending on the guide on the day.

For more information visit the Tour Company website.

Meeting point: De Ruijterkade 105, 1011 AB, Amsterdam (see Getting There).

• A 6-minute walk from Amsterdam Centraal Station: from the front of the station, turn left and walk in the eastern direction. Keep walking and cross the small bridge. Walk until you reach the Doubletree by Hilton hotel and then turn left and follow the walkway underneath the railway crossing. After this crossing, the meeting point is on your right. 

Hours of Operation

Reservations required

Getting there

Address

For more information please see the Amsterdam Experiences website.

Getting in
Just show your pass and booking confirmation to the guide when you arrive at the meeting point for your pre-booked tour.

Meeting point
Outside Nieuwekerk's main entrance, on Dam Square. Look for a spooky looking guide carrying a lantern.

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Reservations required

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